Route 62 Adventure Vacations

Great location. Comfortable room

Great location. Friendly staff. Clean and well equipped. Little tired in some places.

While Cape Town itself was wonderful and the food at the hotel was quite good, the overall service fell well short of expectations. Throughout my stay, I constantly had to track down basic amenities and follow up on requests. Service in the restaurant was consistently slow, and on one occasion, I sat waiting for a menu for quite a while, only to be told the staff didn't realize I was there—despite having been acknowledged by a team member when I sat down. Small details were repeatedly missed: complimentary water wasn't placed in the room prior to arrival, requiring me to ask for it, and finished laundry wasn't delivered as promised. There were also communication missteps regarding my room status—my key jacket indicated an upgraded room, but I was placed in a standard entry-level room. If no upgrades were available due to capacity, that is completely understandable, but falsely marking it as an upgrade was disappointing. Finally, checking out at 3:45 AM for a busy travel day was unnecessarily stressful due to confusion over an approved laundry promotion that required extra time to resolve. Given the high ratings, I expected a much smoother, higher-touch experience.

This hotel was excellent. First, the location is in matched. It’s super central, located just a block and a half from the Sea Point pabilo on and half a block away from Mojo Market, a bus foodhall. A good coffee shop just around the corner with may others nearby. And just a short Uber ride away from most points of interest. The room itself was super comfortable and the AC was cold. The stand was very nice, attentive and helpful. I would definitely stay here again. There was construction around the area (like everywhere in Sea Point) but it was not bothersome since the property walls are thick.

We enjoyed staying at the the Westin. Beautiful hotel. The staff was very professional, warm, and courteous. Well done!! Thank you

Great location. Friendly staff. Clean and well equipped. Little tired in some places.

Great location. Comfortable room

This hotel was excellent. First, the location is in matched. It’s super central, located just a block and a half from the Sea Point pabilo on and half a block away from Mojo Market, a bus foodhall. A good coffee shop just around the corner with may others nearby. And just a short Uber ride away from most points of interest. The room itself was super comfortable and the AC was cold. The stand was very nice, attentive and helpful. I would definitely stay here again. There was construction around the area (like everywhere in Sea Point) but it was not bothersome since the property walls are thick.

While Cape Town itself was wonderful and the food at the hotel was quite good, the overall service fell well short of expectations. Throughout my stay, I constantly had to track down basic amenities and follow up on requests. Service in the restaurant was consistently slow, and on one occasion, I sat waiting for a menu for quite a while, only to be told the staff didn't realize I was there—despite having been acknowledged by a team member when I sat down. Small details were repeatedly missed: complimentary water wasn't placed in the room prior to arrival, requiring me to ask for it, and finished laundry wasn't delivered as promised. There were also communication missteps regarding my room status—my key jacket indicated an upgraded room, but I was placed in a standard entry-level room. If no upgrades were available due to capacity, that is completely understandable, but falsely marking it as an upgrade was disappointing. Finally, checking out at 3:45 AM for a busy travel day was unnecessarily stressful due to confusion over an approved laundry promotion that required extra time to resolve. Given the high ratings, I expected a much smoother, higher-touch experience.

Great location. Friendly staff. Clean and well equipped. Little tired in some places.