Hill Country Kid friendly Vacations

This is my second stay at this property and the first time I gave it five stars across the board, that was a year ago. I was told this time that the property was sold a couple of months ago so my hopes are that the new owners are planning to do something about the deterioration. The first night we were there we had to abruptly leave our room because the air conditioning started to rain in our room. I'm not talking a little drip, it was full out gushing from the ceiling. We called down and they told us to immediately leave the room and they gave us another room. I'm hoping for some sort of compensation for the inconvenience as we were already in bed and obviously unpacked. In both rooms the televisions were not smart TVs so there was no streaming nor any Prime channels. The guide did not work on the TV either so at any given time you had no idea what you were watching. I recognize we weren't there for TV but in the evenings it's nice. In the second room our coffee maker did not work. Most disappointing was the lounge chairs at the pool. More than half of them had such severe rips and tears they were completely unusable. Our floor and the floor above us which is the one that leads to the pool and the spa wreaked of marijuana for part of our stay. The best thing about this property both times has been the staff, they are exceptional! As I did last time we had dinner at the 63 restaurant and again the staff was great but this time the food was unseasoned and bland.

The pool needs to be refurbished, the concrete is rough and hurts your feet. There are alot of black spots on the bottom, I assume they are algae. I also do not understand paying to park when they already charge so much for the stay.

Amazing place to stay and eat! Staff was so helpful and welcoming. We definitely come back.

This is my second stay at this property and the first time I gave it five stars across the board, that was a year ago. I was told this time that the property was sold a couple of months ago so my hopes are that the new owners are planning to do something about the deterioration. The first night we were there we had to abruptly leave our room because the air conditioning started to rain in our room. I'm not talking a little drip, it was full out gushing from the ceiling. We called down and they told us to immediately leave the room and they gave us another room. I'm hoping for some sort of compensation for the inconvenience as we were already in bed and obviously unpacked. In both rooms the televisions were not smart TVs so there was no streaming nor any Prime channels. The guide did not work on the TV either so at any given time you had no idea what you were watching. I recognize we weren't there for TV but in the evenings it's nice. In the second room our coffee maker did not work. Most disappointing was the lounge chairs at the pool. More than half of them had such severe rips and tears they were completely unusable. Our floor and the floor above us which is the one that leads to the pool and the spa wreaked of marijuana for part of our stay. The best thing about this property both times has been the staff, they are exceptional! As I did last time we had dinner at the 63 restaurant and again the staff was great but this time the food was unseasoned and bland.

The pool needs to be refurbished, the concrete is rough and hurts your feet. There are alot of black spots on the bottom, I assume they are algae. I also do not understand paying to park when they already charge so much for the stay.

Homewood suites now charges extra for parking. It is not velvet parking or covered or in a gated area. There is no reason for the charge. It should have been part of the hotel bill.

This is my second stay at this property and the first time I gave it five stars across the board, that was a year ago. I was told this time that the property was sold a couple of months ago so my hopes are that the new owners are planning to do something about the deterioration. The first night we were there we had to abruptly leave our room because the air conditioning started to rain in our room. I'm not talking a little drip, it was full out gushing from the ceiling. We called down and they told us to immediately leave the room and they gave us another room. I'm hoping for some sort of compensation for the inconvenience as we were already in bed and obviously unpacked. In both rooms the televisions were not smart TVs so there was no streaming nor any Prime channels. The guide did not work on the TV either so at any given time you had no idea what you were watching. I recognize we weren't there for TV but in the evenings it's nice. In the second room our coffee maker did not work. Most disappointing was the lounge chairs at the pool. More than half of them had such severe rips and tears they were completely unusable. Our floor and the floor above us which is the one that leads to the pool and the spa wreaked of marijuana for part of our stay. The best thing about this property both times has been the staff, they are exceptional! As I did last time we had dinner at the 63 restaurant and again the staff was great but this time the food was unseasoned and bland.

The lady at check in was awesome, as were the room attendants. Stay here every year I come here to Georgetown!