Dubai Luxury Vacations

Amazing staff, great service. Well maintained property. Phenomenal location. Must book

Unfortunately, I was quite disappointed with the breakfast and dinner buffet. The smell around the breakfast area was unpleasant and affected the overall dining experience. In addition, the variety and quality of the buffet, both for breakfast and dinner, were not what I would expect from a 5-star hotel, especially a Sofitel, and I got shocked to know that beverage are not included in my dinner buffet and I have 2 small kids however the person who is in charge was so helpful and brought for my daughter's water!! I was honestly surprised, as I had much higher expectations. On a positive note, the staff have been extremely helpful, welcoming, and friendly, and I truly appreciate their excellent service, but for the hotel itself was not as excpected

Amazing staff, great service. Well maintained property. Phenomenal location. Must book

Unfortunately, I was quite disappointed with the breakfast and dinner buffet. The smell around the breakfast area was unpleasant and affected the overall dining experience. In addition, the variety and quality of the buffet, both for breakfast and dinner, were not what I would expect from a 5-star hotel, especially a Sofitel, and I got shocked to know that beverage are not included in my dinner buffet and I have 2 small kids however the person who is in charge was so helpful and brought for my daughter's water!! I was honestly surprised, as I had much higher expectations. On a positive note, the staff have been extremely helpful, welcoming, and friendly, and I truly appreciate their excellent service, but for the hotel itself was not as excpected

Amazing staff, great service. Well maintained property. Phenomenal location. Must book

Unfortunately, I was quite disappointed with the breakfast and dinner buffet. The smell around the breakfast area was unpleasant and affected the overall dining experience. In addition, the variety and quality of the buffet, both for breakfast and dinner, were not what I would expect from a 5-star hotel, especially a Sofitel, and I got shocked to know that beverage are not included in my dinner buffet and I have 2 small kids however the person who is in charge was so helpful and brought for my daughter's water!! I was honestly surprised, as I had much higher expectations. On a positive note, the staff have been extremely helpful, welcoming, and friendly, and I truly appreciate their excellent service, but for the hotel itself was not as excpected

Carpet in the room was damp I called and told housekeeping they said they could change my room, but it won’t be sweet. They said they could come try to air dry it later which they did, but it was still damp the safe wouldn’t open and close properly it kept malfunctioning kept calling security to open it the steam room and sauna im the gym were disgusting. Overall the property was very clean, but the suite , steam room and sauna were disgusting.