Cusco Region Luxury Vacations

Excelente todo, la comida, el servicio, los chicos k te ayudan con las maletas

We can’t say enough about Antonio, he helped us so much. He was always pleasant and willing to give us whatever we needed. We loved all the staff.

We can’t say enough about Antonio, he helped us so much. He was always pleasant and willing to give us whatever we needed. We loved all the staff.

What a great group of friendly staff! From arriving at the train station to be met by Ruben who took care of the luggage, got us into the bus and by the time we were up at the hotel our bags were ready for us. Upon arrival we were greeted by Anthony "our shaman". Took care of every detail and gave us a lot of historical information. Have to say everyone from the front desk to the restaurant and bar were excellent and made our (short) stay worth it. Thanks to all!

I would recommend this place to anyone... the ambiance is gorgeous, the rooms are lovely, the staff is phenomenal and the location is perfect for being in the center of the historical district.

Excelente todo, la comida, el servicio, los chicos k te ayudan con las maletas

Our room was very well maintained. We appreciated Henry's welcome and orientation as well as he helped my wife when she came down with altitude sickness and provided the oxygen tank when she needed it early in the morning. We also liked the complimentary breakfast and our server was very helpful and our extra orders for food was cooked to perfection. Our room was cleaned regularly. The issues we had were that we never received the iron we requested. All other hotels immediately provided an iron for our clothes. Our room was also located across the garden, so if we needed to refill the filtered drinking water, we had to walk across the outdoor garden and past the reception desk and into the next rooms where the water fountain was located. It's fine if it is during the day, but at night it was cold, raining at times and inconvenient. We also did not like the Muna, Cocoa teas and coffee. Which was very surprising since the coffee and Muna tea everywhere we stayed, like Lima and Urubamba and other places in the sacred valley including the small restaurants were excellent. Overall this hotel has great views of Cusco and surrounding Andes. It is on a very steep hill so just be mindful. Thank you.