Vacaciones en las montañas en Bokora

Genial

Excelente hotel, nuestra habitación era como un tipo departamento, con sala, comedor, cocina completa, balcones, 2 baños, Muy espaciosa

This is a nice property, new, well appointed with a nice pool and gym. But whenever you do, DO NOT RENT FROM THIS COMPANY! I had a terrible experience with them. Three separate people communicated the day I was supposed to check in asking me when I was arriving. I told them at 9 PM. I arrived and the person supposed to be meeting me had not left his house yet, and he was a half hour away. I was supposed to let him know also but I was on the phone and did not see his text. Why I have to be communicating with three separate people I don’t know. My “host“ was barely intelligible did not speak English much at all, and refused to respond to repeated requests for basic help with my luggage. There is no valet service in my house initially refused to come out and help.I ended up in my room an hour after I arrived. Also….They have a coffee machine with no coffee, washing machine with no laundry detergent, no towels in the kitchen and I made repeated requests to get these items, with absolutely no response. I didn’t get it even after a week of staying there. There are other companies like Nomada that is supposed to be better, but do not rent from this company.

El personal debe ser mucho más atento, tuve una experiencia con el manager y fue muy desagradable. Las habitaciones son muy ruidosas y se pidió cambio de habitación y me movieron a otra igual de ruidosa. No recomiendo si vas de descanso. Y ojalá nunca tengas un problema y te tenga que atender el manager Alberto. No te ayudará en nada

Increíble estancia Lugar inigualable

The hotel is really dated. Everything looks old but not good old. Attention was very good. Room service expensive but good. Housekeeping didnt do our room one day (they forgot to return) and they didnt give attention to little details. Bed ok, pillows terrible. Probably not returning.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

The room is really dirty. I mean the towels and everything was all the view was amazing but that’s about it that need like a grey or clean better that was not the greatest clean room ever.

Genial

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Great location