New Orleans Romantic Vacations

We arrived on a late flight and dropped off at the hotel door a little after midnight. The doors were locked with a sign saying use room key to enter. We tried the intercom and calling the front desk, but nobody responded. Fortunately another couple returned the hotel after about 10 minutes and they let us in. Once in, there was nobody at the front desk to check us in. We again tried calling (and shouting to the back room), but no answer. Finally after about 10 more minutes someone showed up and we’re able to check in. They apologized that they can’t hear the door buzzer or phone from wherever they were in the back room. My question is why not? Their walkie Talkie was sitting on the counter….or bring a portable handset to answer the phone. There were dirty head scarf thrown on the floor in our hallway that remained there at 11:00 the next day. All that being said, the room was nice and clean and the rest of the staff we spoke to were helpful and friendly…just a rocky start after long, exhausting flight. We still recommend the hotel, but would rate it higher if there was better coverage on the night we arrived.

The room was filled with cracks, unclean side table, lamps that were out, stains everywhere in the carpet and the uncomfortable couch. Not worth the price at all. We had flowers and chocolates delivered to us from a family member and we were never notified we had to ask! So we received the flowers by us having to go down and get them and the chocolates disappeared or 'weren't received '. You can stay at any other decent hotel and the front desk will call your room will if you receive a delivery. Also we had texted the number that said text us if you need anything. It went unanswered. So we had to ask the concierge desk for anything to get don't then had to follow up with the room attendants to get the rest of what was needed. Again not worth the cost at all. It was extremely disappointing.

Amazing team and great location with delicious fresh beignets daily.

Great location. Very friendly and helpful staff.