New Orleans Romantic Vacations

We got trapped in the hot elevator for 20 minutes and no one at the hotel knew what was happening, we had to call the fire department to get rescued. I will never recommend this place to anyone. The elevators are old and hot and the staff isn’t very friendly.

The large man at the front desk was not happy to be working. The hotel is nice but the first impression from the staff wasn’t ideal.

We really took our time when finding a place to stay in New Orleans; we wanted to feel like we were living back in time and this house was that and everything more!! This house is beautiful from the moment you step onto the property, everything so beautifully decorated, gorgeous pool that I wish we could have used more, it was down one day for maintenance and that’s fine, but the 5 days we were there it poured rain so it was out of their control but we still attempted to swim on the last day and loved it! We were walking distance to everything you could want or need. What made our stay even better was how helpful all of the wonderful staff were— especially Emily, she welcomed us and got us off on the right direction with all the best spots are in town, we wanted authentic and she knew where to go! Breakfast was simple but decent. Workout room was great! We loved our room! It felt like home away from home but still on vacation! Such a beautiful home!! Wonderful place to stay and it’s clean. Can’t complain about a thing!

Great location just seems a little outdated on some areas. Valet parking $50 and no other parking is offered would be my only complaint.

Perfect location for visiting New Orleans. Staff was very helpful and room was clean. Originally booked a balcony room through Expedia but when we arrived we had at first floor room. Not sure why that was. I was charged $160 on my credit card upon arrival. I was told that was for incidentals. Upon check out the charge was supposed to be reversed. We will see if that happens. Most hotels put a hold on your card and do not charge. However, the stay was nice. I do recommend the hotel.

Great hotel, I would absolutely recommend it.

Great location just seems a little outdated on some areas. Valet parking $50 and no other parking is offered would be my only complaint.

The large man at the front desk was not happy to be working. The hotel is nice but the first impression from the staff wasn’t ideal.

Exceptional customer service

I had an absolutely horrible experience staying at this hotel in New Orleans. The room had visible mold/mildew, which immediately made us uncomfortable and concerned about staying there. On top of that, we also encountered roaches, which made the room feel extremely unsanitary. We brought our concerns to the hotel, but we were told there were no other rooms available until the following day. Since it was extremely late at night, we felt stuck and had very few options other than to remain in a room that we did not feel was clean or safe. For the amount of money guests pay to stay at a hotel, basic cleanliness should be the bare minimum. No guest should have to deal with mold and roaches in their room or feel trapped in an unsanitary environment because the hotel cannot provide another room. This completely ruined our experience and made what was supposed to be an enjoyable trip to New Orleans unnecessarily stressful. I would not recommend staying here based on our experience, and I strongly encourage anyone considering this hotel to be cautious.

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The large man at the front desk was not happy to be working. The hotel is nice but the first impression from the staff wasn’t ideal.