Weekend getaways in Paramus

The staff at the front desk had little to any customer service skills sadly they were too busy talking amoungst themselves. The hotel had a pool and the path from the pool to anywhere in the lobby was completely wet.

No microwave in room, but everything else was great!

Everything was fine. The breakfast was pretty lame, but was as advertised. I have learned, and so should you, not to just go on the overall rating on this website, but pull up the recent reviews. That's what tells the story. I eliminated several other hotels before landing on this one and consequently booked two rooms for coworkers the following week. I had no issues at this hotel and the recent reviews accurately reflect the experience you should expect.

For the price and location it is fantastic. It is centrally located to everything in Paramus. Been staying at this hotel 3-4 times a year for the past 5 years! Always consistent.Clean, safe and nice staff.

Clean and great staff

The room was large and clean and quiet. we slept so well.

Loved everything about our stay at the Broadway Plaza Hotel. Front desk staff was incredibly nice and helpful as were their two security/doormen. Hotel was nice, room was clean and spacious for our family of 6, beds were very comfortable, and it was located in a very good location. Subway and restaurants were within walking distance, area is busy day and night but we slept without any disturbances. Highly recommend and look forward to our next stay here!

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

For the price point & location, this property is great despite small rooms & showers.

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

Nice bakery for breakfast.

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Shelley was AMAZING and very helpful. Definitely made the stay better.

Jose was so helpful. Ordered my cab for an early departure and was there early in the morning to help me with my bags into the cab. Great service. I'll stay there again!

Great location and facility

The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink

Clean

The staff took great care of us. They stored our luggage and were very generous with getting in and out of our luggage when we needed. They helped us find a good restaurant to eat. We were only in the city for overnight. The staff is genuine. The room was very small but nice. It is also New York City so a small room is ok. The room was clean.