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Kixby

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Kixby

Kixby

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
45 W 35th St, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building6 min walk
  • Popular LocationTimes Square9 min walk
  • Popular LocationBroadway12 min walk
  • AirportNew York, NY (LGA-LaGuardia)13 min drive

Choose dates to view prices

About this area

New York

Kixby is located in Midtown, a neighborhood in New York, and is in the city center and near a metro station. Broadway and Museum Mile are cultural highlights, and some of the area's notable landmarks include Times Square and Empire State Building. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests appreciate the hotel's convenience to public transportation: 34 St. Station (Herald Square) is 3 minutes by foot and 34 St. - Penn Station (Fashion Av.) is 6 minutes.
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Map

What's nearby

  • Herald Square - 2 min walk
  • Macy's - 2 min walk
  • Empire State Building - 6 min walk
  • Times Square - 9 min walk
  • Broadway - 12 min walk

Getting around

  • New York W 32nd St. Station - 4 min walk
  • 34 St. Station (Herald Square) - 3 min walk
  • LaGuardia Airport (LGA) - 13 min drive

Restaurants

  • Lot 15 Bar and Lounge — 1 min walk
  • Black Tap — 1 min walk
  • Stella 34 Trattoria — 2 min walk
  • Oxford Cafe — 3 min walk
  • Keens Steakhouse — 3 min walk

About this property

Kixby

4-star New York hotel in Midtown, near Herald Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, dry cleaning, and a 24-hour front desk. All 195 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Guests will also find room service, free local calls, and hair dryers.
Kixby offers 195 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Travel in the New Normal (US Travel - USA) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 100 ft (USD 55.00 per day)

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: USD 17.00 for adults and USD 17.00 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property - September 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 10 2021 to November 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 17.00 for adults and USD 17.00 for children (approximately)
  • Nearby parking fee: USD 55.00 per day(100 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 538 out of 990 reviews
5 - Excellent 54%
Rating 4 - Good. 341 out of 990 reviews
4 - Good 34%
Rating 3 - Okay. 67 out of 990 reviews
3 - Okay 7%
Rating 2 - Poor. 28 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 990 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Room faced interior courtyard so was able to get some much needed sleep. Clean. Nice interior design. Excellent customer service.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be staying at Kixby when we come into the city again. The rooms were super clean, they offered breakfast coffee and muffins in the mornings, and the staff was extremely friendly. Just steps away from the subway and located less than a block away from Herald Square. We had a great time.
Stayed 2 nights in Oct 2021

3/5 Okay

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Location was great and lobby lobby was nice. Hallways had a slight smell to it. I would assume because of the carpet and the fact it was an unconditioned space. Staff was nice but the idea of cleaning room or bringing new towels or taking out trash had to be requested was not cool.
Stayed 3 nights in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was super nice, just as pictured online. Well located and decorated. Clean as well. Would love to stay again.
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019