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Photo gallery for Kixby

Lobby sitting area
Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk
Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk
Lux King | Premium bedding, pillowtop beds, in-room safe, desk
Lux King | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Kixby


4.0 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
45 W 35th St, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building4 min walk
  • Popular LocationBroadway8 min walk
  • Popular LocationTimes Square9 min walk
  • AirportNew York, NY (LGA-LaGuardia)28 min drive

Room options

About this area

New York

Kixby is located in Manhattan, a neighborhood in New York, and is near a metro station. Broadway and Museum Mile are cultural highlights, and some of the area's notable landmarks include Times Square and Empire State Building. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests appreciate the hotel's convenience to public transportation: 34 St. Station (Herald Square) is 3 minutes by foot and 34 St. - Penn Station (Fashion Av.) is 6 minutes.

What's nearby

  • Herald Square - 2 min walk
  • Macy's - 3 min walk
  • Empire State Building - 4 min walk
  • Broadway - 8 min walk
  • Times Square - 9 min walk

Getting around

  • 34 St. Station (Herald Square) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 28 min drive


  • Oxford Cafe - 3 min walk
  • Keens Steakhouse - 3 min walk
  • The Keg Room - 3 min walk
  • Pure & Fresh - 3 min walk
  • The Picnic Basket - 3 min walk

About this property


4-star hotel revitalized in 2019 and located near Times Square
A short walk from Empire State Building and Madison Square Garden, Kixby provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. Be sure to enjoy a meal at Lot 15 Bar and Lounge, the onsite restaurant. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a gym are available to all guests.
Additional perks include:
  • Continental breakfast (surcharge), a computer station, and an elevator
  • Smoke-free premises, a 24-hour front desk, and luggage storage
  • Multilingual staff, a porter/bellhop, and coffee/tea in the lobby
  • Guest reviews give top marks for the location
Room features
All 195 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Travel in the New Normal (US Travel - USA) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 100 ft (USD 45 per day); discounts available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: USD 19.50 for adults and USD 19.50 for children
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Restaurants on site

  • Lot 15 Bar and Lounge
  • Black Tap
  • The Lookup Roof Bar

Things to do

  • Fitness center

Family friendly

  • Refrigerator


  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station


  • Rooftop terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Renovated entire property - September 2019
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding


  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator


  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties



Check-in from 4 PM - anytime
Minimum check-in age - 21


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: USD 19.50 for adults and USD 19.50 for children (approximately)
  • Nearby parking fee: USD 45 per day(100 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Is Kixby pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Kixby?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Kixby on Jan 8, 2023 start from $145.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Kixby?

Check-in is from 4 PM - anytime.

What time is check-out at Kixby?

Check-out is at 11:00 AM.

Where is Kixby located?

Located in Manhattan, this hotel is steps from Herald Square and Empire State Building. Macy's and Broadway are also within 10 minutes. 34 St. Station (Herald Square) and New York W 32nd St. Station are within a 5-minute walk.

Can I cancel my reservation for free at Kixby and receive a full refund?

Yes, Kixby offers free cancellation on select room rates, because flexibility matters! Please refer to Kixby cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 10 - Excellent. 585 out of 1001 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 302 out of 1001 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 74 out of 1001 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 27 out of 1001 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 13 out of 1001 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities



6/10 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I reserve this place because of the convenience location and the rooftop. But it was disappointing that the rooftop was closed with out a notice and their bar was not open. Also they don’t have room service or a vending machine. If you are looking for a night stay, this is Great because of the perfect location to EVERYTHING!

10/10 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with the perfect location. The room was pristine, everything is well kept and the staff are friendly and helpful. By far, this is the best option for the right price, and I am so glad I found it because this will be my go to place to stay whenever I visit NYC. The room was the right size (considering you are in Manhattan) and I read some people complain about the bags of trash in the street, but that is everywhere you walk in the city, and not a hotel problem. I loved that we could take the Subway right there in the corner and also all the options around you for dinning or having a drink.
Stayed 5 nights in Nov 2022

10/10 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, newly updated rooms and bathrooms. Central location. Boutique feel. Despite not having a good view on the 3rd floor, we loved our stay. (Many rooms do have good views - so you might get lucky.) There is a nice rooftop bar. I will stay here again!
Stayed 3 nights in Nov 2022

6/10 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
It was ok.... I read so many views that were good that's why I booked this hotel. After a long light arriving from UK u expect a warm friendly welcome. Well the man on reception was not. He didn't smile once all he said was Hi, can I have your passports. That's basically all we got was so unwelcoming. We booked a queen room, look through photos I thought it would be ok, well it was tiny..... U couldn't open a window it was so stuffy and then was a fan heater thing under window which u couldn't even turn on because it was so loud. The room was very clean I couldn't fault that. However set foot out the hotel it's the dirtiest street. Rubbish everywhere. There is no hotel security , anyone can walk through the burger place and come straight it. For £1500 for 5 nights it's not worth this money.
Stayed 4 nights in Nov 2022

10/10 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for 4 nights while touring around New York. We have been in New York a few times but this will certainly be our go to place next time. The room we were in is not large but for 2 of us it was great. It had a king bed which was very comfy, clean and tastefully decorated. This hotel is in the middle of everything. Staff were very nice checking in and checking out. We were there early and both our rooms were still ready for us.
Stayed 4 nights in Nov 2022

6/10 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was fine and the stay was great but the roads to get to the hotel were all closed so we were stuck in traffic for 3 and half hours with no help from the hotel or any notice that the roads would be closed
Stayed 2 nights in Nov 2022

10/10 Excellent

Carl, mercer island
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome location, extremely helpful staff. great breakfast and European style rooms. What a gem.
Stayed 2 nights in Nov 2022

6/10 Okay

Patricia G
Traveled with family
Liked: Cleanliness, staff & service
Location was good. It was ok the room a bit small

10/10 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the perfect location. So close to the Empire State, penn station, and Times Square. LOVED IT

10/10 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services were great and friendly Room was very clean and maintained. Convinient location.
Stayed 2 nights in Nov 2022