Ratings based on 651 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Springfield, MO
No problems at all!Posted Sep 16, 2014
Pros: Very large and a lot of places to explore, eat and have fun - also loved the VIP beach club.
Cons: Bars closer to the oceans
Location: was centrally located and just a bus ride to anywhere.
We arrived and shuttle took us to hotel. Was taken into the VIP and given drinks and our braclets, Went and got our suits on as room not ready as we arrived at noon. We played on beach and had a few drinks, and checked in at about 3pm to our room which was clean, stocked and air conditioning worked great, maid took good care of us for our week stay (we did leave a tip everyday for them). Waiters and servers were great, found something we liked at all the restaurants.
for Everyoneby A verified traveler from bridgeport ohio
the place to go !Posted Sep 10, 2014
Pros: location was just far enough from the downtown area to avoid the party crowd . the gardens were amazing , the beach was incredible !
Location: 15 minutes by bus from downtown. great shopping and local restaurants
check in was a breeze, staff was wonderful. unlimited food and drinks ! to many restaurants and bars to choose from. All different and all good !
by A verified traveler from h
First day when I arrive there was no shower for 3Posted Sep 7, 2014
I do not Recmanded for on nobody if you can't you cannot call l
for Everyoneby A verified traveler from Costa Rica
Beautifull hotelPosted Sep 5, 2014
My boyfriend and I enjoyed a lot our trip, all was wonderfull a beauty place, big and different hotel, kind staff. Like a million dollars.
for Everyoneby A verified traveler from NJ
Overall, I enjoyed my stay at the hotel.Posted Sep 5, 2014
Grand Oasis gave my friends an I a very nice welcome. As the days progressed, we realized that customer service was not all that good. However we all had a good time at the clubs and hanging out at the beach/pool and participating in the many hotel activities. We make the best of what we have!
by A verified traveler from d
Would not recommend this resort at allPosted Sep 2, 2014
The only good thing that happened at this resort was my boyfriend winning his fight at the Oasis arena. That was the only good thing
for Everyoneby A verified traveler
Very fun place!!!Posted Sep 2, 2014
Pros: Great location and really good food
Cons: Some restaurant need to change their dress code requirement. No one can wear long pants in the middle of summer.
Location: The beach is just amazing.
Besides the extremely hot weather, which is normal in August, this place is amazing. There is no boring days since there a lot of entertainment, restaurants and amazing beach. All staff provided good service and were very friendly. We will consider coming back here again.
by A verified traveler from Anaheim CA
Okay but not badPosted Aug 26, 2014
Pros: Big room and many selection to restaurants
Cons: Cleanliness of the hotel, lobby area has weird odor and some area has sewage smell
Room was big and roomy but the bathroom had a constant odor. The drywall was peeling off in the toilet area and the bath tub had molds. The room has poor sound insulation, we can hear everything outside of our room. The pool area also has a bad odor in certain areas, pool water was milky and dirty. Drinks was sugary not and it was filled with cheap alcohol. Buffet Restaurant was good, other restaurants are okay. Wifi signal sucks, paid an extra $30 for wifi but we could never get any reception. Lobby area was always hot and humid and had weird odor.
for Everyoneby A verified traveler from new york
Hotel next to downtown cancunPosted Aug 25, 2014
I def had a blast. Every worker in the hotel were nice and always serve us with fast customer service. Food was great. Night time entertainment were fun.i def will go back in the future to grand oasis
for Everyoneby A verified traveler from New York
Posted Aug 19, 2014
I enjoyed my stay very much! Tons of places to choose from for dining, room service was excellent, activities all day long, well kept grounds....the staff by the pool for daily activities is excellent and my favorite restaurant was the steakhouse, Bahia. As far as all-inclusive resorts go it is well worth it!