1/5 Terrible
sahara
Traveled with family
4 Jul 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No costumer service
Stayed 2 nights in Jul 2020
Photo gallery
Guest reviews
3.8 out of 5 Good
995 reviews
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
Free WiFi
Parking included
Air Conditioning
Restaurant
Gym
Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Map
Av Tulum 13-14, Centro, 22, Cancun, QROO
Explore the area
Mercado 235 min walk
Benito Juarez Municipal Building6 min walk
Market 2815 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)26 min drive
Choose dates to view prices
Smart Plus
Photos of Smart Plus
Smart Plus
3.5/5 guest room ratingMore detailsRoom amenities
- 340 sq ft
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
2 Double Beds or 1 King Bed
340 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Smart Non refundable
Photos of Smart Non refundable
Smart Non refundable
3.7/5 guest room ratingMore detailsRoom amenities
- 340 sq ft
- City view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
2 Double Beds or 1 King Bed
340-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Smart
Photos of Smart
Smart
3.9/5 guest room ratingMore detailsRoom amenities
- 340 sq ft
- City view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
2 Double Beds or 1 King Bed
340-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and free bottled water
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
About this area
Cancun
In the city center, Smart Cancun by Oasis is in an area with good shopping. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dolphin Discovery and Cancun Interactive Aquarium. Aquaworld and Ventura Park Cancun are not to be missed. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
What's nearby
- Mercado 23 - 5 min walk
- Benito Juarez Municipal Building - 6 min walk
- Market 28 - 15 min walk
- Dubai Palace Casino - 12 min drive
- Las Americas Cancun Mall - 14 min drive
Getting around
- Cancun Intl. Airport (CUN) - 26 min drive
Restaurants
- Mega Bites — 1 min walk
- Coapenitos — 4 min walk
- Restaurante Labná — 6 min walk
- La habichuela Cancun — 6 min walk
- El Pescado Ciego — 6 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: MXN 200-500 for adults and MXN 100-250 for children
- 1 restaurant and 1 coffee shop/café
- 1 swim-up bar and 1 poolside bar
Things to do
- Fitness center
Family friendly
- Dry cleaning service
- Laundry facilities
- Snack bar/deli
Conveniences
- Elevator
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Business services
- 1 meeting room
- Conference space (4489 square feet)
Outdoors
- Garden
- Pool sun loungers
- Pool umbrellas
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Linens
Bathroom
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- Cable/satellite channels
- Flat-screen TV
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Iron/ironing board (on request)
- Phone
- Safe
Policies
Check-in
Check-in from 3 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 26.06 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between MXN 200 and MXN 500 for adults, MXN 100 and MXN 250 for children (approximately)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Property is also known as
Smart Cancun by Oasis Hotel
Oasis Smart Cancun
Oasis Smart Hotel
Oasis Smart Hotel Cancun
Smart Oasis Hotel Cancun
Smart Cancun by Oasis Cancun
Smart Oasis Cancun
Smart Cancun by Oasis Hotel Cancun
Frequently asked questions
3.8
Good
4.0/5
Cleanliness
4.0/5
Staff & service
3.8/5
Amenities
3.8/5
Property conditions & facilities
2/5 Poor
Diego
26 Mar 2020
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice concept, but it's not worth the price
Stayed 1 night in Mar 2020
5/5 Excellent
L.Grove, Cobden
Traveled with partner
17 Mar 2020
Liked: Cleanliness, staff & service
Stayed 8 nights in Mar 2020
3/5 Okay
Verified traveler
Traveled with partner
13 Mar 2020
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020
5/5 Excellent
Sharma
Traveled with group
9 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
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