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Pool
View from Room
View from Room
Minibar, in-room safe, blackout drapes, iron/ironing board

Guest reviews

3.8 out of 5 Good
995 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationMercado 235 min walk
Popular LocationBenito Juarez Municipal Building6 min walk
Popular LocationMarket 2815 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

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  • Smart Plus

    3.5/5 guest room rating

    Room amenities

    • 340 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsSmart Plus
  • Smart Non refundable

    3.7/5 guest room rating

    Room amenities

    • 340 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsSmart Non refundable
  • Smart

    3.9/5 guest room rating

    Room amenities

    • 340 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsSmart

About this area

Cancun

In the city center, Smart Cancun by Oasis is in an area with good shopping. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dolphin Discovery and Cancun Interactive Aquarium. Aquaworld and Ventura Park Cancun are not to be missed. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
Visit our Cancun travel guide
View in a map
Popular Location

What's nearby

  • Mercado 23 - 5 min walk
  • Benito Juarez Municipal Building - 6 min walk
  • Market 28 - 15 min walk
  • Dubai Palace Casino - 12 min drive
  • Las Americas Cancun Mall - 14 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • Mega Bites — 1 min walk
  • Coapenitos — 4 min walk
  • Restaurante Labná — 6 min walk
  • La habichuela Cancun — 6 min walk
  • El Pescado Ciego — 6 min walk

About this property

Smart Cancun by Oasis

Mediterranean Cancun hotel in Downtown Cancun, near Market 28
This smoke-free hotel features a restaurant, a fitness center, and a swim-up bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli, and conference space. All 132 rooms provide free WiFi, minibars, and flat-screen TVs. Guests will also find coffee makers, free bottled water, and hair dryers.
Smart Cancun by Oasis offers 132 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: MXN 200-500 for adults and MXN 100-250 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 swim-up bar and 1 poolside bar

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference space (4489 square feet)

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 200 and MXN 500 for adults, MXN 100 and MXN 250 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Smart Cancun by Oasis Hotel
Oasis Smart Cancun
Oasis Smart Hotel
Oasis Smart Hotel Cancun
Smart Oasis Hotel Cancun
Smart Cancun by Oasis Cancun
Smart Oasis Cancun
Smart Cancun by Oasis Hotel Cancun

Frequently asked questions

Can I cancel my reservation for free at Smart Cancun by Oasis and receive a full refund?
Yes, Smart Cancun by Oasis offers free cancellation on select room rates, because flexibility matters! Please refer to Smart Cancun by Oasis cancellation policy on our site for more details about any exclusions or requirements.
Is Smart Cancun by Oasis pet-friendly?
No, pets are not allowed at this property.
How much is parking at Smart Cancun by Oasis?
Self parking is free at this property.
What time is check-in at Smart Cancun by Oasis?
Check-in is from 3 PM–midnight.
What time is check-out at Smart Cancun by Oasis?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Smart Cancun by Oasis located?
Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 23 and Market 28. Plaza Las Americas and Dubai Palace Casino are also within 2 mi (3 km).
3.8
Good
5 - Excellent
323
4 - Good
354
3 - Okay
152
2 - Poor
83
1 - Terrible
83

4.0/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No costumer service
Stayed 2 nights in Jul 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Nice concept, but it's not worth the price
Nice concept, very poor hotel maintenance. Elevators not working, broken things in the room, broken shower, no hot water and little pressure, sheets that did not cover the bed completely, disappointing for the price. Would be a really nice hotel if they just take a little care of it
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
We loved our little balcony! All the trees and plants were amazing’
Stayed 8 nights in Mar 2020

3/5 Okay

Traveled with partner
Sad face IconDisliked: Cleanliness, property conditions & facilities
nothing special about the property nothing special about the view
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

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