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Villa Palmeras

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/Patio

Overview of Villa Palmeras

Villa Palmeras

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationParish of the Risen Christ5 min drive
  • Popular LocationVentura Park Cancun11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)14 min drive
  • Popular LocationCancun Country Club14 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun, Villa Palmeras is in an area with good airport proximity. Las Americas Cancun Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. Aquaworld and Cancun Interactive Aquarium are also worth visiting.
Popular Location

What's nearby

  • Parish of the Risen Christ - 5 min drive
  • Ventura Park Cancun - 11 min drive
  • Cancun Country Club - 14 min drive
  • Delfines Beach - 17 min drive
  • El Rey Ruins - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • Terrazas — 8 min drive
  • Buenos Aires Grill — 9 min drive
  • Waffle boutique — 9 min drive
  • Comedor Urbano — 9 min drive
  • The Box Lunch — 9 min drive

About this property

Villa Palmeras

3.5-star hotel in Cancun with free parking
This hotel features an outdoor pool, coffee/tea in a common area, and free newspapers. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, tour/ticket assistance, a convenience store, and a garden are onsite. All 18 rooms offer free wired Internet, showers, and free toiletries.
Villa Palmeras offers 18 air-conditioned accommodations with complimentary toiletries. This Cancun hotel provides complimentary wired Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • No elevators
  • Water dispenser

Guest services

  • Daily housekeeping
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower

Similar properties

See similar properties

Policies

Check-in

Check-in from 6:00 AM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 2:30 PM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; your host will greet you

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of MXN 350 per pet, per day, plus a deposit of MXN 1500 per stay
Dogs welcome
2 per room (up to 11 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 350 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

Pool access available from 7 AM to 9 PM
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 135 out of 221 reviews
5 - Excellent 61%
Rating 4 - Good. 62 out of 221 reviews
4 - Good 28%
Rating 3 - Okay. 16 out of 221 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 221 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 221 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. From the outside doesn't look like much...but inside it's PARADISE...pool, palm trees, birds singing in the morning...very quiet and peaceful. The Manager, Rebeca, is a gem...ask for one of her breakfasts! 😋 Make sure to contact the hotel prior to arrival...because no continuously manned front desk. My US AT&T account was not working properly...so I had to ask a "local" to help me communicate with the hotel...a bit scary!
Stayed 2 nights in Apr 2021

1/5 Terrible

Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Villa Palmeras for one night prior to our flight home. We were so pleased with our experience! The staff was the best part - check in/out was pleasant, and we received tips on dinner, help with printing out our Covid test results for our flight and assistance with booking a taxi for our early morning flight. When the taxi cancelled in the morning due to a mechanical issue, the manager drove us to the airport herself so we wouldn’t miss our flight. The staff provided a truly above and beyond experience even in one night! Thank you Villa Palmeras!
Stayed 1 night in Apr 2021

3/5 Okay

Traveled with family
Disliked: Cleanliness
What I liked about this property is the advantage of how close it is to the airport. It was a little over priced per night for the quality they offer.
Stayed 1 night in Mar 2021