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Get an overview of this hotel3-star Cancun hotel in Downtown Cancun, near La Sagrada Familia Parish


Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and La Sagrada Familia Parish. Cristo Rey Church and Market 28 are also within 10 minutes.

Hotel Features

This hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and massage/treatment rooms.

Room Amenities

All 90 rooms have 10 bedrooms and feature room service. For a bit of entertainment, TVs come with cable channels, and guests will also find rainfall showerheads and showers.

Hotel Amenities

Hotel Amenities

Hotel Xbalamque and Spa features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary.

This Cancun hotel also offers tour/ticket assistance, multilingual staff, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • Porter/bellhop 
  • Free WiFi 
  • Luggage storage 
  • 24-hour front desk 
  • Total number of rooms - 90 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Full-service spa 
  • Tours/ticket assistance 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Garden 
  • Poolside bar 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Year Built 1990 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Outdoor pool 
  • Outdoor seasonal pool 


Available in some public areas: Free WiFi


Free self parking, Parking (limited spaces)

Room Amenities

  • Rainfall showerhead 
  • Free toiletries 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Shower only 
  • Television 
  • Desk 
  • Cable TV service 
  • Room service (limited hours) 

Where to Eat

La Adelita - This restaurant specializes in Mexican cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Spa Services

The onsite spa has massage/treatment rooms. Services include massages, facials, and body treatments.

  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Special check-in instructions:

Guests arriving by car: drive along the Avenida Kukulkan, and the Avenida Coba (westbound). Then turn right onto Calle Yaxchilan, and after approx. 300 metres you will reach the hotel.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Hotel Xbalamque Resort
  • Hotel Xbalamque Resort Cancun
  • Xbalamque
  • Xbalamque Cancun
  • Xbalamque Hotel Cancun
  • Hotel Xbalamque Cancun
  • Hotel Xbalamque
  • Hotel Xbalamque Resort Spa

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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