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Overview of City Express Cancun

Photo gallery

Guest reviews

3.7 / 5Good
490 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

Popular LocationDubai Palace Casino3 min walk
Popular LocationPlaza Las Americas6 min walk
Popular LocationGalenia Hospital13 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Room, 1 Queen Bed

    Standard Room, 1 Queen Bed

    Room amenities

    • 226 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
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  • Standard Room, 2 Double Beds

    Standard Room, 2 Double Beds

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
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  • Double Room Standard

    Double Room Standard

    Room amenities

    • Sleeps 2
    • 1 Queen Bed(s)
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About this area

Cancun

City Express Cancun is located near a private beach and in an area with good shopping. Plaza Las Americas and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Delphinus Dreams and Ventura Park Cancun are not to be missed.

Popular Location

What's nearby

  • Dubai Palace Casino - 3 min walk
  • Plaza Las Americas - 6 min walk
  • Galenia Hospital - 13 min walk
  • Turtle Beach - 8 min drive
  • Market 28 - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
Questions about this property?Find answers

About this property

City Express Cancun

Cancun hotel in Downtown Cancun, walk to Dubai Palace Casino
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 128 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and hair dryers. Other amenities available to guests include safes, showers, and phones.
City Express Cancun offers 128 air-conditioned accommodations with safes and hair dryers. 31-inch LED televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
Limited parking spaces

Food and drink

Free full breakfast available daily 6 AM–10 AM
Coffee/tea in common area(s)

Things to do

Fitness center
Outdoor pool

Family friendly

Dry cleaning service
Laundry facilities
Outdoor pool

Conveniences

Ballroom
Elevator
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Spanish

Business services

Business center
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Hair dryer
Shower

Entertainment

31-inch LED TV
Cable channels

More

Connecting rooms available
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • City Express Cancun
  • City Hotel Cancun Express
  • City Express Cancun Hotel
  • City Express Cancun Hotel Cancun
  • City Express Hotel Cancun
  • City Express Cancun Hotel
  • City Express Cancun Cancun
  • City Express Cancun Hotel Cancun

Frequently asked questions

Guest reviews

5 - Excellent
144
4 - Good
176
3 - Okay
95
2 - Mediocre
48
1 - Poor
27
4.0
Cleanliness
3.9
Service and Staff
3.7
Amenities
3.8
Property condition

3/5

  • Liked: Staff & service

Nothing unique. Clean and accommodations where nice.

Stayed 1 night in Jan 2020

3/5

  • Liked: Cleanliness, staff & service, amenities

Excelente ubicación, instalaciones un poco viejas y carentes de un mejor mantenimiento. La habitación fue muy húmeda y parte de la misma se notaba necesaria de mantenimiento.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The price is great breakfast included. Great location.

Stayed 6 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Gracias por su magnífico servicio y hospitalidad Espero regresar pronto y encontrar la misma calidad en su atención

Stayed 3 nights in Dec 2019

2/5

    No hot water for shower Internet very slow No privacy labels for door

    Stayed 3 nights in Oct 2019