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Oh! Cancun The Urban Oasis

Photo gallery for Oh! Cancun The Urban Oasis

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, laptop workspace, blackout drapes

Overview of Oh! Cancun The Urban Oasis

VIP Access

Oh! Cancun The Urban Oasis

3.5 star property

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Av. Tulum, esq. Brisa s/n, Col. Centro., Cancun, QROO, 77500

Explore the area

  • Popular LocationBenito Juarez Municipal Building9 min walk
  • Popular LocationDubai Palace Casino18 min walk
  • Popular LocationMercado 2319 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Cancun

Oh! Cancun The Urban Oasis is located in Downtown Cancun, a neighborhood in Cancun. Cancun Mall and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach. Costa Occidental de Isla Mujeres National Park and Aquaworld are also worth visiting.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Ceviche Square - 4 min walk
  • Benito Juarez Municipal Building - 9 min walk
  • Las Palapas Park - 10 min walk
  • Dubai Palace Casino - 18 min walk
  • Mercado 23 - 19 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Los Tarascos - 5 min walk
  • Irori - 5 min walk
  • El Poblano - 6 min walk
  • La Dolce Vita - 6 min walk
  • El Polilla - 7 min walk

About this property

Oh! Cancun The Urban Oasis

Mediterranean Cancun hotel in Downtown Cancun with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Self parking is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Oh! Cancun The Urban Oasis offers 62 air-conditioned accommodations with iPod docking stations and minibars. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sensoria.

The spa is open daily.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • Le Buffet
  • Dos Lunas
  • The White Terrace
  • The White Terrace
  • CHC Sports Bar

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (417 square feet)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa open daily

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.42 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Oh Urban Oasis Adults Hotel Cancun
Oh Urban Oasis Adults Hotel
Oh Urban Oasis Adults Cancun
Oh Urban Oasis Adults
Oh Urban Oasis Hotel Cancun
Oh Urban Oasis Hotel
Oh Urban Oasis Cancun
Oh Urban Oasis
Oh! The Urban Oasis Cancun QROO MEX (11517991)
Oh! The Urban Oasis Adults Only
Oh The Urban Oasis Cancun QRO
Oh! The Urban Oasis
Oh Cancun The Urban Oasis
Oh! Cancun The Urban Oasis Hotel
Oh! Cancun The Urban Oasis Cancun
Oh! Cancun The Urban Oasis Hotel Cancun

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 436 out of 995 reviews
5 - Excellent 44%
Rating 4 - Good. 337 out of 995 reviews
4 - Good 34%
Rating 3 - Okay. 121 out of 995 reviews
3 - Okay 12%
Rating 2 - Poor. 60 out of 995 reviews
2 - Poor 6%
Rating 1 - Terrible. 41 out of 995 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

3/5 Okay

Traveled with group
Liked: Cleanliness, property conditions & facilities
This property could be so much better if the staff spoke more English and didn’t move so slow. Every time house keeping cleaned my room key stopped working. The bathroom has no shower curtain so every time I showered it was water everywhere.
Stayed 3 nights in Aug 2022

2/5 Poor

Traveled with group
Disliked: Staff & service, property conditions & facilities
7 day stay was not delivered as requested. 2 rooms were reserved and one of them had a bad smell. The doors to the suite had a small open gap underneath, single lever on heavy doors that slam loudly when closing. This is evident on all the doors. Could hear people talking loudly in the hallways and could not get proper sleep. Plug in sockets not easily accessible. Shower Fawcett came apart and toilet stopped working after day 2 in 2nd room. No Expedia special perks were offered as was stated on the reservation. Shout out to staff who tried to resolve the situation.
Stayed 7 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, the room was spacious, clean and well furnished, the breakfast was good and varied, the staff was nice and we were very satisfied! The only thing that was a bit disturbing was that the pool had leaves.
Stayed 4 nights in Jul 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I stayed at this hotel and loved it. Why didn't I find it before? You won't regret this place. Convenient for everything, location, location, location. Will definitely stay here again.
Stayed 3 nights in Jul 2022