Ratings based on 511 Verified Reviews
They paid and stayed. We double-checked. 4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Familiesby myrna from Lake Elsinore
Best beach in Cancun :)
Posted Dec 1, 2013Pros: Beach...pools are great. I did not try their food as I was with a big crowd and food was expensive for all of us.
Cons: Food prices.
Location: Great location. In the middle of downtown Cancun (main downtown) and hotel zone downtown. We had a laundry service across the street.
I reviewed my vows there and had a wonderful reception. Got treated great. Banquet staff were awesome :) my guests were pleased!
Recommended
for Everyoneby Jose from Miami, Florida
Vacations Nov 2013
Posted Nov 28, 2013Pros: Its friendly atmosphere.
Cons: None
Location: You can walk to near Plaza Caracol and visit the different businesses and souvenir shops around.
My wife and I stayed at this hotel for 5 nights. We like to point out the professional attitude of personnel, corteous, and always helpful to their guests. This is the 3rd time we have stayed at Presidente Intercontinental as we consider it a very pleasant place to stay. Its pools are great, and also the beach is one of the best in Cancun. We strongly recommend this hotel.
Recommended
for Everyoneby A verified traveler
the hotel, facilities and staff were great..!!
Posted Nov 25, 2013Recommended
for Everyoneby A verified traveler
Nice hotel right on beach great location..
Posted Nov 23, 2013Wonderful vacation stay..
Recommended
for Everyoneby A verified traveler
Posted Nov 10, 2013
Recommended
for Everyoneby Richard from New Jersey
Great Hotel...even greater people
Posted Nov 9, 2013Pros: The Staff
Location: Great location in the hotel zone, best beach in Cancun, close to the mall, restaurants, water sports and transportation.
Spent 12 days at this hotel, Presidente. We have stayed there many times before and it is now the only hotel we stay when in Cancun. We go there 2-3 times a year and every stay at the Presidente has been beyond our expectations. The staff are so accommodating and will do anything for you to make your stay wonderful.
Recommended
for Couplesby Don from Tampa, FL
Best Beach on the hotel strip!
Posted Oct 31, 2013Pros: The beach and breakfast are the best, the hotel staff did a great job and the Expedia Rep in the hotel lobby helped make all our plans go smoothly.
Cons: Slight musty odor in the rooms but I noticed this same smell in even the newer hotels on the strip. Just a part of a tropical climate.
Location: The small group excursion to Chichen Itza that includes the Mayaland Hotel is great. Also rent a golf cart for Isla Mujeres, both are fun day trips.
We enjoyed the beach and pool very much. This is by far the best beach on the hotel strip in Cancun. The breakfast is worth buying when making your reservation as you will save a lot from buying it daily once you are there. This is a great breakfast that you will enjoy. Have fun!
Recommended
for Everyoneby smiley from boise,idaho
best beach and best place to stay
Posted Oct 23, 2013Pros: all
Cons: heated spa
honeymoon was awesome...best beach right out back....
Recommended
for Everyoneby A verified traveler
Very happy and pleased our room was very spacious
Posted Oct 23, 2013We had a great experience the hotel stuff was friendly and helpful ! The room was spacious , very clean , the decor was beautiful and the furniture was new and the bed was comfortable . Loved our stay and would highly recommend it ! If you like to party is very close to all the clubs !
Not Recommended
for Everyoneby A verified traveler
Posted Oct 21, 2013
Hotel is ok. The sink in the bathroom did not drain well. We also had to call because the safe didn't lock. Did this twice and still it didn't get fixed. Had to call twice to get them to unlock the mini-fridge. Hotel staff tried to sell us on an $7500 plan to get cheaper rates for hotel stay. Got some freebees for listening to their presentation which was nice but wasted 2-3hours of our vacation. The location is about 5 minutes by taxi to the downtown area where all the bars and stores are at. I would definitely go somewhere else to eat besides the two restaurants they have there. Breakfeast buffet is $20 which was good but a little pricey.