Ratings based on 311 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome stay.

Posted Jul 23, 2014
Awesome stay. Perfect to stay with my girlfriend. Super beach and the staff is really nice. I'll be back for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
Simply amazing! Amenities, service, cleanness...Definitely staying there next time I travel to Cancun!
5 out of 5
Recommended
for Everyone
by A verified traveler

great time

Posted Jul 21, 2014
nice room, beautiful beach , good food. nice staff. very hot during summer
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Great resort right on the beach.

Posted Jul 13, 2014
Had a wonderful week with unlimited food and (top shelf) drinks in a beautiful location. The staff was amazingly friendly and always remembered our favorite drinks (while continuing to surprise us with signature drinks out of melons and coconuts)! The hotel was small enough that there was never any line for food and drink and few enough people in the pool/beach water but still big enough to have enough options. Would absolutely go back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Md.

we enjoyed it very much!

Posted Jul 12, 2014
Pros: nice
Cons: They could use more hooks in the bathroom to hang wet clothes and towels. There were no place to hang anything to dry.
Location: very expensive to take a cab to go somewhere
perfect place to stay. Plenty of food! on the beach, restaurents were very good, room service was always available
3 out of 5
Recommended
for Everyone
by A verified traveler from dallas

Nice food, good location

Posted Jul 9, 2014
Pros: Positives: Great workers and waiters. every thing would be delivered to us as requested in very timely manner. great food and drinks. many options.
Cons: no forcing and long sales of their vacation plans please. room as requested. more attention to cleaner sheets.
Location: great location. beach, jet ski, parasaling, spa, massage, pool, boating and if you want to try local food its easy access to go to cancun on a bus rid
5 out of 5
Recommended
for Everyone
by A verified traveler from New york NY

Very nice hotel

Posted Jul 8, 2014
Great location, close to the beach, excellent service and good good choices. The staff is very friendly and quick to help. It was an excellent vacation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Jul 8, 2014
Pros: it clean has everything you need.
Cons: all is good but would like to see a pool bar
From the moment you walk in to moment you leave the staff is excellent.
4 out of 5
Recommended
for Couples
by A verified traveler from Raleigh, NC

Smaller resort close to the beach with great staff

Posted Jul 8, 2014
Pros: The service was great and it was really clean.
Cons: There should be more umbrellas available. Also, more variety of food. The resort is small enough that it could be adult-only.
Location: The location was right in between some of the bigger resorts like the Hard Rock and Secrets. We went on an excursion and really enjoyed ourselves.
The resort was smaller than a lot of the surrounding ones which was really nice. The staff was so great and went above and beyond our expectations. There aren't a lot of shaded areas, so you have to get down to the beach or pool early to get a seat with an umbrella or a cabana. The food is good, but there aren't a ton of selections. We ordered a lot of room service. They do have a lot of events at the resort to break up eating at the same restaurants, which is awesome. When we arrived, we had reserved a room with a king size bed, and we were in a room with 2 double beds. We were moved the next day to a king size bed. The resort itself was very well kept and we liked how much smaller it was. The beach was so close to the resort. I did not realize it was adult-oriented, not adult-only. There were kids there, and there was nothing separate for them to do.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

The memories at sandos

Posted Jul 7, 2014
The hotel was clean! The staff was unbelievable! The pools what can I say... The waiters at the pool were great and they went above and beyond their jobs. Christian at the pool is the waiter to have. But overall this place is great and yes I would recommend this place.