Ratings based on 780 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hiking trip

Posted Jul 19, 2014
Hotel was great. Rooms were clean. Only problem was I had zero phone service while in room. AT&T is my carrier. Had service two feet outside of room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lou ky

Weekend get a way

Posted Jul 14, 2014
The room was nice and clean. The air conditioning was good and cold( a must). Beakfast was yummy sausage , eggs, not just the usaual cereal and fruit. I would suggest on the machines for feeding the ducks, that for the quarter you pay to feed their ducks, you should get more than a few kernels of corn. It really should be free lol.over all great hotel. Would have been great to be able to enjoy the indoor pool tho, too many kids. They should have the pool open 24 hours. Maybe adults only after the pool closing time of 11:00 pm.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh,Pa

Good location

Posted Jul 12, 2014
All was very well with exception of poor cable in our room, but was moved to another room without any problems. Poor wifi. Everything else was AWESOME!!! Beautiful river behind motel. WOULD STAY AGAIN.
5 out of 5
Recommended
for Everyone
by A verified traveler from kentucky

Wonderful hotel

Posted Jul 11, 2014
Great stay and close to restaurants staff was great and rooms were very nice
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Nice hotel.

Posted Jul 1, 2014
Pros: Comfortable. Affordable rates. AC was great. Clean.
Cons: Very little. More options for cereal in breakfast bar?
Location: Dollywood and Splash Mountain were awesome. Smoky Mountain park is outstanding. Pigeon Forge touristy, but really neat. Loved it. Beautiful area.
Close to it all in Pigeon Forge. Clean. Popular hotel. Tons of kids in pool. Met some nice families. Rooms super comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from E

Nice hotel for the price

Posted Jun 27, 2014
Room was comfortable for family of 5 . Wide open space, air conditioner was cold, tv was huge, nice microwave and fridge. Easy access from the highway. Walmart , shopping center and restaurant right behind it. Breakfast was fantastic ,good and hot. Coffee was amazing. Beds was comfy. Pool was decent. Close to incline, ruby falls and rock city. Will stay again !
4 out of 5
Recommended
for Everyone
by A verified traveler from Chattanooga

Nice hotel convenient location

Posted Jun 25, 2014
Pros: Convenient location
Location: Right in the middle of things. Plenty around to do.
Everything with the hotel was great but pretty sure the beds were not queen size as advertised.
5 out of 5
Recommended
for Everyone
by Christine from Mississippi

Family Getaway!

Posted Jun 22, 2014
Pros: We loved the pool in the evenings after our long day. The breakfast was very good. The perfect start to our very busy days.
Cons: We enjoyed everything.
Location: There is so much to do all around this hotel. There is a river behind the hotel with many ducks and there is a fire pit. There are many restaurants.
Our experience was wonderful. We took a family vacation to the Smoky Mountains. I have two boys and they enjoyed the hotel and the pool. We all enjoyed the evenings by the river that was behind the hotel. There was plenty of seats to sit out there and feed the birds. We enjoyed our stay so much that we decided to stay an extra night. The staff was so helpful that they made it that we didn't have to change rooms even though they were very booked.
5 out of 5
Recommended
for Everyone
by Mary from Greenville, SC

Nice hotel, good breakfast, great price!

Posted Jun 18, 2014
Pros: See above.
Location: The location was on the northern end of Pigeon a Forge where it was quieter on the streets. There are plenty of great restaurants in the area.
We were very pleased with our stay. The location is great. Price was great. Breakfast was great! The river, walkway, and ducks were a relaxing and enjoyable feature! That area is also being improved so it will be super nice! Kids can feed the ducks. Duck food is available in machines. One night out of four, the crowd at the pool was loud, however it suddenly stopped so we figured the hotel staff took care of it. Our room was nice and dark, so we slept well. The hotel was quiet except for that one "pool party".
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel near pigeon forge

Posted Jun 13, 2014
Noisey A/C unit...maids didnt dump the trash in our room during our stay...otherwise ok stay