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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Property amenity
Villa, 3 Bedrooms | Private kitchen | Paper towels
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Spa
  • Laundry
  • Pool

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 839 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washing machine
  • 546 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Private bathroom
Hair dryer
Iron/ironing board
Laptop workspace
  • 546 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Ceiling fan
Sofa bed - double
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 1230 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

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About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Wild Bear Falls Indoor Water Park - 1 min walk - 0.0 miles
  • Anakeesta - 5 min drive - 2.3 miles
  • Ripley's Aquarium of the Smokies - 5 min drive - 2.3 miles
  • SkyPark - 6 min drive - 2.6 miles
  • Gatlinburg Convention Center - 7 min drive - 2.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 64 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬6 min drive
  • ‪Tennessee Cider Company - ‬6 min drive
  • ‪Loco Burro Fresh Mex Cantina - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Ole Red - ‬5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Upscale family-friendly hotel near Wild Bear Falls Indoor Water Park
Consider a stay at Westgate Smoky Mountain Resort & Water Park and take advantage of mini golf, a playground, and laundry facilities. Treat yourself to a Swedish massage at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and kids' meals. Fitness classes are offered at the health club; the property also has a bar, a business center, and 2 hot tubs. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and express check-out
  • A water park (surcharge), a gift shop, and massage treatment rooms
  • A 24-hour front desk, barbecue grills, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, housekeeping, and desks

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground
  • Water park

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 20 to February 6:
  • Water park

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
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Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
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Westgate Smoky Mountain Resort
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Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort & Water Park Hotel
Westgate Smoky Mountain Resort & Water Park Gatlinburg
Westgate Smoky Mountain Resort & Water Park Hotel Gatlinburg

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Yes, this property has 2 outdoor pools. Pool access starts at 9:00 AM.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of Mar 17, 2025, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on Mar 30, 2025 start from $134.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Smoky Mountain Resort & Water Park pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Smoky Mountain Resort & Water Park?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Smoky Mountain Resort & Water Park located?

This family-friendly Gatlinburg hotel is within 1 mi (2 km) of Wild Bear Falls Indoor Water Park and Ripley's Davy Crockett Mini Golf. Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are also within 3 mi (5 km).

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Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 579 out of 1012 reviews
Rating 8 - Good. 172 out of 1012 reviews
Rating 6 - Okay. 120 out of 1012 reviews
Rating 4 - Poor. 73 out of 1012 reviews
Rating 2 - Terrible. 68 out of 1012 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashton

Great property and staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ninette

Amazing property for families. A lot of activities in and around the resort.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristen

We were here for a volleyball tournament and we were very happy with everything that was offered.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ciara

Lovely stay. Everything we needed, including a waterpark and Starbucks 😉 Food was amazing!! I thought since it was a resort restaurant that the quality wouldn’t be that good however, I am happy to say I was completely wrong
Stayed 1 night in Jan 2025

10/10 Excellent

Mayya

The amazing customer service, beautiful views, and the indoor water park always has us coming back. Thank you for another enjoyable and memorable stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lashanda

Definitely will be back
Stayed 2 nights in Feb 2025

10/10 Excellent

Sintia

I had a great experience at this resort. I would definitely book here again.
Stayed 3 nights in Jan 2025

8/10 Good

AMANDA

Good property with lots yo do.
Stayed 2 nights in Feb 2025

8/10 Good

Kayley

Convenient location. Nice amenities. The bed needs replaced but other than that it was a great stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Rosmery

Very clean and friendly staff
Stayed 6 nights in Jan 2025

10/10 Excellent

Niegle

Me and my wife went for a Weekend Valentines getaway.The staff was awesome and the one bedroom Villa was plenty of space and very clean.We will be returning very soon!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ricardo

Everything was great about the property and our stay my only minimal complaint would be that the elevator had a bad odor but it was not dirty so I don’t know what it was
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

It’s always clean. Rooms are spacious and it’s quiet. It’s conveniently close to everything!
Stayed 2 nights in Jan 2025

10/10 Excellent

simone

Nice place
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

I give this property and the staff a 10/10
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Room was amazing u have everything u need food was amazing water park was nice stuff to do view r beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Love this property!!! Beautiful 2 bedroom villa that feels so much like home. Cozy and perfect to lounge in during a snow and rainstorm!!
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar Luis

N
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathy

Awesome experience
Stayed 3 nights in Jan 2025

8/10 Good

Shannon

The only thing I didn't likenwas not a lot of dining option on property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexander

The room was nice, however we did find a bug in the room once we returned from being out all day. The hotel in general was very nice, the restaurant experience was great. Unfortunately the weather caused the indoor waterpark to be closed so my daughters didnt get a chance to enjoy it. But overall awesome experience and will be back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Beautiful property with an amazing view of the mountains .Staff was polite and helpful. I left an expensive pair of shoes, rushing to get back on the road.Not only did they recover them. They shipped them back to me in Cincinnati, OH
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Clean. Friendly staff. Will definitely be staying again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfredo

Excellent
Stayed 4 nights in Dec 2024

8/10 Good

Gretel

Property is amazing, but hard to drive at night. 15 to 20 min from town...they just didnt want to hear my opinion about the membership they sell, on my opinion its a scam.
Stayed 3 nights in Feb 2025