Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
68% of guests recommend
2.9 Room cleanliness
2.8 Service & staff
3.0 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great deal for Miami.

Posted Feb 25, 2015
Room was big. Bathroom was nice & staff was nice & helpful.
1 out of 5
by A verified traveler

Terrible

Posted Feb 20, 2015
It sucked, staff horrible... They gave us the Pent House which is smaller than any regular hotel room! Room was dirty shower sucked. I wish i could geta refund
2 out of 5
by A verified traveler

Posted Feb 17, 2015
Hotel under construction yet no one ever appears to be working in anything. Pool closed for repairs - perhaps indefinitely.
2 out of 5
by A verified travelerfrom Staten Island, NY

Has potential. Needs work.

Posted Feb 13, 2015
Pros: The staff at the front desk did all they could to make our stay pleasant.
Cons: Lighting, wifi, tv, housekeeping.
We had a nice sized room with a water view. Room was dark. Outlet for coffee maker was broken and never fixed. Same for light above sink. Amenities were minimal. Soap and shampoo. No tissues. Housekeeping came late every day, made the bed, emptied trash and changed towels. We stayed 8 nights. Carpet was not vacuumed and linen was not changed. There was a three inch bar that ran across the top of the TV, interfering with the picture. The free wifi was spotty. The pool was out of order the entire time. We were given access to the pool at a hotel across the street. The day before we left management decided to change the security system. We were not notified and could not get into the garage. There were glitches in the new system and even with the new key cards had difficulty getting on the elevator and getting the garage door to open.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Denmark

Good value

Posted Feb 12, 2015
Pros: Good value and large well furnished rooms,
Cons: The pool was closed but no one told or brother to put a sign up so we sent there for a dip in the afternoon only to find it had been closed for a long
Location: At Miami Beach but far from the Southern part so you will need a car
The hotel did not impress from the outside but the room we had was spacy with large windows and view to both Miami skyline as well as the sea.
3 out of 5
by A verified travelerfrom hungary

Maintainance and cleanliness the biggest issue

Posted Feb 12, 2015
When I arrived at the hotel, I found an empty beer can in my room. After my first night, my room was not cleaned. I informed the front desk, my room was cleaned but the old beer from the guest before me, remained. After the 2nd night, I asked the front desk to take the old beer can finally out of my room. This never happened. After the third night I finally took the old beer can to the front desk, together eith my coffee machine that was not cleaned since I arrived. The front desk kept repesting that they sppreciate my comments and that they will tell their staff. Overall I am upset because: I had an empty beer can from the forner guest in ny room furing my whole stay The bathtub has cigarette stains My towel was the same since I arrived The coffee machine was never cleaned The bedsheets are in horrible conditions The front desk never cared
1 out of 5
by A verified travelerfrom stl

no towels, elevator down walked from tenth floor,

Posted Feb 10, 2015
Pros: nothing but staff
Cons: staff only
Location: location far from south beach but close to north beach
will never stay there... or will not send anyone..worst hotel/suite
1 out of 5
by A verified traveler

Pessimo

Posted Jan 23, 2015
Reforma desde as 7am - reclameo varias vezes em vão.
1 out of 5
by A verified traveler

Posted Jan 17, 2015
Pros: I do not like anything
Location: Ok
We do not like , is very dark , everything was bed
1 out of 5
by A verified traveler

Close to beach

Posted Jan 17, 2015
Bed had hair all over it, asked for new sheets twice never got them!