Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
65% of guests recommend
2.9 Room cleanliness
2.9 Service & staff
3.0 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Jul 22, 2014
Pros: not a darn thing
Cons: try some service
They did not have a room for us. We were sent to another place and it was not a place I would recommend. First no one was manning the front desk. I called from my cell phone and no one answered. I have booked a double bed room but all I was offered was a roll away which we had to transport up to the room ourselves. There was no one at the desk during check out as well. I had to wait.
1 out of 5
by A verified traveler from florida

Posted Jul 6, 2014
Pros: nothing
Cons: everything
worst hotel ever stayed in, bugs water issues,, condition of room, no pool. misrepresentation of this hotel. by no means is this a resort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and great view of city.

Posted Jun 30, 2014
I took my girlfriend here to go and see the beyonce and Jay Z concert and I was pleasantly surprised with the hotel. When i first arrived staff did not welcome or acknowledge me. While the online reservation stated that check in was at 3 p.m. I find out the room is being cleaned and would not be ready until 4, their "official check in time". Everything was set and they give me the key but neither offer to help me with my bags nor explain how to get to my room. Any questions?? Guess not, cool. I go to my room and the hallway felt like an oven and smelled DISGUSTING which made me nervous about how the room would look. I get inside and it looked better than what was shown online. Marble floor, nice flat screen tv, very spacious, gorgeous balcony, nice kitchen area, and a ridiculously large and comfortable bed. I was very pleased. Parking is also availabe at no additonal cost so i enjoyed that as well. Overall the room was better than i had anticipated and thats the most important part anyways. Would surely recommend.
2 out of 5
by A verified traveler from Florida

A/C not working in rooms

Posted Jun 14, 2014
Pros: Location and staff
Cons: A lot. Cleaning, new carpet, better upkeep.
Location: Haulover is close, beaches are close, 7-eleven 2 blocks away. Publix (supermarket) is a short drive up Collins ave (north)
I was moved two times to finally get a room with A/C. The first two rooms were renovated and nice. The third one with the working A/C had ding carpet an old TV with about 12 channels. Oh yeah and the door was crooked so I had to slam it shut. Hallway carpet was dirty and walls unkept. It is a great location and the staff were EXCELLENT!
1 out of 5
by craig

Unreal.

Posted Jun 9, 2014
You get what you pay for.. Horrible room And very dirty. Do not stay here. This hotel needs a serious upgrade. Needs to be torn down and rebuilt
3 out of 5
Recommended
for Everyone
by A verified traveler

Used for business

Posted Jun 2, 2014
Cons: see above
Being staying here for years....convenient ti the Miami Beach Conv Center......used to be a Holiday Inn......went private....nice for first few years...but nothing has been updated, repaired... could be pretty...once was
2 out of 5
Recommended
by alvnmri from Studio City, CA

Questionable Chioce

Posted May 17, 2014 on Hotels.com
Room was filthy, Electrical appliance were not working such as TV
2 out of 5
by WC from daytona beach

Was just ok

Posted May 15, 2014
The room was nice, great view. Parking was not great at all. Hallways and elevators (one out of the two worked) were hot and no ventilation. Don't think it was worth the money spent.
1 out of 5
by Tara from canada

Absolutely HORRIBLE!!!!!

Posted May 11, 2014
The only good thing about this place was that it was close to the beach. Rude front desk staff- wouldn't cancel a reservation for me I had in the future and was mad when we asked for a taxi. Rooms were disgusting - stains on carpets, ripped up chairs. No amenities - pool looked like a crime scene and the lobby was not clean. Do not stay here!!!!!
3 out of 5
Recommended
for Business Travelers
by Felipe from Puerto Rico

Posted May 6, 2014 on Hotels.com
The Hotel don't have a pool. Wi Fi only in the lobby, to bad. To expensive for the quality of the Hotel.