“The room was smelled unpleasant. The carpet in our room was stained and sticky. The walls in our room have taken a beating and need at least a fresh coat of paint, as does the windowsill. There was something that looked gross on the top of the room refrigerator. The shower water came out as a trickle. We checked out after one night of a 3-night stay.”
“Unfortunately, our stay at Hotel Alexander was disappointing. Communication upon arrival was practically nonexistent. We were given no information about housekeeping, parking, the Wi-Fi password, or even how the continental breakfast worked.
We learned that rooms are not serviced unless housekeeping is specifically requested. Even after requesting service a second time, our room was still not cleaned. After spending the day hiking, we were looking forward to coming back to a made bed, emptied……