“The manager and staff at this property absolutely ABHOR Expedia customers. They REFUSED to help change a room because I didn't book directly with them. The manager told me she COULD help me if I had booked directly, but WOULDN'T help me because I booked with Expedia. They then LIED to Expedia when Expedia called to make the change.
I had the absolutely WORST hotel experience in my entire life (and I travel a lot). The staff was ABUSIVE. I DID NOT end up staying the 2 nights I booked because I……
“The manager and staff at this property absolutely ABHOR Expedia customers. They REFUSED to help change a room because I didn't book directly with them. The manager told me she COULD help me if I had booked directly, but WOULDN'T help me because I booked with Expedia. They then LIED to Expedia when Expedia called to make the change.
I had the absolutely WORST hotel experience in my entire life (and I travel a lot). The staff was ABUSIVE. I DID NOT end up staying the 2 nights I booked because I……
Kimberly