“My only issue was not with the hotel. It was with the fact that I picked a certain room through the app and it was not the room they gave me when I got there. I had to pay the extra money to get the room I chose through the app.”
“The parking was unavailable. The rooftop bar was closed. The bathroom floor was sticky. A towel from the previous guest was still hanging behind the door. The closet light was not operating. There was no room safe available. Our room was next to something creating a continuous obnoxious hum All. Night. Long. The walls were so thin that we could hear the conversation of our neighbors at 7:30am! The best part was the small coffee shop that had delicious croissant and cheese sandwiches.”