“The property itself was really starting to show its age. The lobby looked like it needed to be swept and mopped. My biggest concern was about the front desk. The staff that worked there appeared sloppy and inefficient. Their clothing was not nice or sharp, but untucked, sloppy, and a poor representation of the company.
I wanted to get a receipt for our stay and they said I could get that online. I would really have preferred to have the receipt handed to me. For those of us who are older,……
“The front window was broken. Had been for a long time from. The check in area was dingy and dirty. The hallways all had a nauseating aroma of cigarettes and mildew. Once in the room, the swing lock was there, but the bolt for it was not. We found the bed was poorly made, pillows literally thrown on the bed. This was and will remain a very last resort option.”