“I usually don’t write bad reviews and try to find something good to say about hotels that our family stays at. Unfortunately, this one was a bit of a let down. The room was not clean. We found makeup items in the floor that were from previous residents. The beds were not very comfortable. And the pool was not working. This bummed our kids out the most as that was one of the things that we had looked for and nothing on the website said anything about the pool being down.
The staff were not bad……
“Absolutely beautiful hotel with friendly staff. The room was very clean, had a lot of outlets, and comfortable for the 4 night stay. Beautifully renovated. Enjoyed the view from the hotel room too. As it’s located right in downtown Elkins there are bars and restaurants just a walk away!”
“Had to be given the hotel master key to open my hotel room, was then unable to leave anything in hotel room because other guests had to use master key for there room as well, hotel was under construction missing flooring, room smelt like mold, I ended up leaving nothing in the hotel room and rarely using it to sleep, I believe I deserve a refund for lack of amenities”