“We stayed for 4 night in Sep. It was a nightmare to us…
We had just only one time house keeping after the 1st night, although we requested to room service and front desk for many many times by phone!?
Also I directly asked cleaning person in the morning when we left the room, she mentioned our room isn’t on the list!? Then I told the person in the front desk, there is still no house keeping for the rest nights. We can only got towels after our return in the evenings.
I feedback to the……
“This hotel is a very good value place to stay which is not too far from the historic centre. The staff make it a great place to stay and feel welcome (especially Deedee (mornings) and Connie (evenings).
The breakfast offering is good considering it is free, however the number of catering staff have been reduced from 2 to 1 in the mornings which meant some food items and plates etc. ran out and took a while to replace, despite the one staff member working flat out.”