“Complimentary coffee is excellent, however, it does not provide free breakfast, or I shall say that the price does not include breakfast, which seems to be not the common measures for the hotels in the same area.”
“at least 10 long hair stocked in the Tub. Broken Button at the Jazzuci. Water was Too Dirty with many Hair. Late check out had to ask again and again, so this was so annoying. Room was NOT ready until 4:47 Pm. , BUT NO one said Sorry for that, and NO Compensation for it. Late check out until 12:30 in the morning, and this policy made customer couldn't sleep well. The Message sent from a manager to me Didn't help , even though she /he looked like to help me. it just wasted my time to message……
“We have stayed here at least a dozen times. Breakfast used to be better and is now standard hotel fare.
Desk staff needed to be trained better.....One person was knowledgeable but not there when we checked in. The parking lot was full and we had to ask for recommendations about where to put our car. Desk person had to ask someone else, and then didn't know how to get to the suggested garage. We were told that parking in that garage was $5 a day. Went to the garage but it was full. Drove……