“Very Disappointed – Not the Same Hotel Anymore!
I have stayed at this hotel several times in the past and always received excellent service. Unfortunately, my recent experience was very disappointing. I was informed that the hotel has been under new ownership since March 2026, and the quality is definitely not the same.
Upon arrival, our executive suite was not cleaned or ready. We were offered a downgrade to a king-size Jacuzzi suite, but when we checked that room, the bathroom was dirty. We……