“The Kaskazi Beach Hotel was closed for renovation however failed to cancel my reservation and charged me $329. I had to purchased another room at Diani Reef Beach Resort from Jul 17-21, 2026.
Expedia, please refund my credit card in the amount of $329, and remove Kaskazi Beach Resort from the Expedia website. The Kaskazi Beach Hotel is extremely unprofessional.”
“Wonderful staff and service. A great all inclusive hotel on the beautiful Diani Beach. Lots of activities if you want or just relax. Good food selection. Would definitely stay again”