“Staff was the highlight of the stay - super friendly and helpful. Room is dated already, not much amenity (had to ask for hair dryer every time needed to use). Same chain as Boxo so sometimes Boxo guests sneaked in and used the pool which was not very nice. An ok stay, bit less quality than the price paid”
“So disappointed in the service here. Staff were not well trained - did not listen - were unwilling to assist. Our room was not made up daily - even though we asked. Food was sparse and was not anywhere close to what was expected based on our research. The fact that we had to pay for our food when we used room service - was insane. This is an All Inclusive after all. Would NOT recommend”
“Spent 3 nights, all inclusive. Food was good, drinks were great, pool was warm and clean. The room was clean and had a great view. If I ever go back to Diani I will definitely stay there again.”