“I stayed at Hotel Sapphire for one night last week, and unfortunately the experience fell below expectations.
The first room had an unpleasant smell and no hot water. We were moved to a better room, but the next morning there was again no hot water, which was particularly disappointing for such a basic hotel service.
Breakfast was fairly average, and many of the staff appeared to be trainees or interns, which may have contributed to the inconsistency in service.
My wife and I also used the……
“Clean spacious rooms. Very friendly and welcoming staff. Check-in and check-out were very smooth. Close to almost all activities you would want to do in Mombasa. Totally recommended.”