“Staff was not helpful with alarm going off for over two hours in the room next door at around midnight. I had to bring it their attention three times that an alarm was going off and when they finally responded it was determined that a call to 911 was warranted. Three cops and a dozen firefighters were called in. The GM Tim then promised to provide points for future use and we never received anything.”
“Pros
Check in was easy, Mark at the front desk was quite busy but remained friendly and professional.
Room was clean and so was the pool.
Cons
- Will need to request more towels. The room only had 2 sets for 3 people. Especially for staying more than one night. One of the employees was quite rude to my daughter when requesting another. Grateful we brought our own towels for the pool.
- Breakfast: Coffee machine was broken. The pancake maker wouldn't turn on. Very limited choices without warmer……