“Check-in was easy to do online prior to arrival. When we got to the desk to get our keys, we were told a $100 charge would be placed on our card for incidentals, but would be refunded if there were no issues. I would have liked to have known that ahead of time and would have expected to just have had our "card on file" and not receive a charge to then have it credited it back.
Room was ok. The toilet was loose from the floor and rocked when you sat on it. It was reported to the front desk and……