“We were given an accessible room even though we hadn’t requested one. The layout was impractical for us: the bathroom mirror was extremely low, there were no proper bedside tables, just a tiny ledge, and there were visible holes/scuff marks on the wall where something appeared to have been removed.
There were also crumbs on the floor when we arrived, the minibar/fridge barely cooled anything, and the view was basically a dirt mound and industrial/parking area.
We asked reception to move rooms……
“The hotel boasts a prime location right on Gran Via. The rooms are clean and tidy, and the air conditioning works exceptionally well, even in the sweltering heat of July.”
“Tengo opiniones encontradas ya que por un lado la habitación estaba en perfecto estado y puedo decir que la cama es una de las mas comodas en las que he dormido, pero por otro tengo que decir las zonas comunes dejaban algo que desear en cuanto a limpieza y el desayuno me ha parecido mas bien justito. El hotel dispone de parking aunque en la zona se aparca bien ya que es un barrio periférico del ensanche de Vallecas pendiente de construir, solo hay el hotel y un edificio al lado.”