“There was only one elevator (of 2) for this 5 story packed Hyatt for a long weekend (we were there for 4 days) of Horse racing on the biggest weekend at Saratoga…..so a lot of waiting to get to and from your hotel room. And the working elevator was making a lot of noises and jolting up and down so was a bit scary.
Our room was over deodorized due to heavy smoke smell - so not pleasant when returning to our room a day after we checked in - didn’t realize it at first - and since they were full……