“The hotel is charming, clean, fabulous location and I loved that looked out to the water. However, our TV didn't work and when I asked the staff if I was doing something wrong, her answer was "some of our TVs don't work" and just shrugged. Not a big deal, but still it was odd and not great customer service because there wasn't even an apology. Also, we stayed 2 nights and although I don't need room service to make beds, they only left enough coffee for one morning and there was only one packet……
“Very clean with artistic design . Beautiful shower and comfortable central air. The staff were very friendly and most of all it was quiet.
My wife really enjoyed her stay there! we will come back to stay again close to all the beautiful nature
Thank you,
Peter Hagan”
“I needed an early check in for a wedding timeframe. I called a couple days ahead, they said they were fully booked but to call back day of. I did that, spoke with front desk gal, Emmie ( spelling?) anyway she said she would work on it, I was about a hour and half away.
When I walked in she said, she had helped the staff and got a room ready for us.
WOW! Such great service...
The morning breakfast is exceptional.
I will definitely stay here again.”
“We stayed here last night while visiting the quaint town of Langley on our way back from a wedding in Vancouver BC. Such a beautiful little town. The B&B is quiet, in a great location and we had a restful night. Breakfast was lovely with a friendly service. We hope to come back again.”