“The rooms were cleaned twice per week; I would recommend to do this every other day. Even twice per week, they forget to clean the floors. They also forget to regularly fill up amenities such as coffee, milk, soap, shampoo. For me this was the 1st time to encounter a hotel that it was challenging to get enough shampoo. The beach is close by, however can be rough and difficult to swim in. The breakfast options where limited a la carte; 50% was not available. If want a perfect experience in……
“The staff at the front desk act like policemen and investigators. I booked a family suite and overlooked to include on the reservation the number of people. Why would I book a higher cost family suite for 1 person. The woman at the front desk was unprofessional and rude. After checking us in….. in island time she came back and told me I had to pay an up charge for 3 persons.
Other than that, the sizes of roaches were nasty. Our room was not ready until 5:30pm, check in was at 3 pm.
Not……