“The room was ok but was not serviced daily.
The heating only came on for around an hour in the morning and as it is October perhaps should have been a couple of hours at night.
The staff were polite and friendly.”
“Such a lovely hotel , staff are great especially serving, I did like this that special touch , great that you can park just across from the hotel , not much of a walk into Whitby , rooms are spotless, maybe could do with a update but very comfortable thanks for welcoming us”
“The room was described as a “comfort room “ we loved it! It was surprisingly spacious enough, beautiful decor and soft furnishings. The bedding and towels quality were exceptional. Hospitality tray and outlook were lovely.
If I had to give a small negative, there was a slight odour in the bathroom, from probably the cloths/ mops used to clean, a bit “ sweaty socks” type of odour which lingered.
On another practical preference negative, the restaurant is beautiful, ambient and amazing service……