“The check-in experience was a bit troublesome. I arrived late at night, the front desk assigned me the wrong room, which required me to go back and forth to update my key card. After I was unable to open the door again, a staff member accompanied me upstairs and opened the room and then we found this one was already occupied. I hope this didn’t alarm the guest inside. The room I was finally assigned had stained sheet.
Other than these issues, everything else was fine. I hope the hotel can……
“The property was Great, but Expensive. Everything was well maintained and clean. The king room was like other hotels size wise, but well kept up. Front desk check-in was friendly, but no one smiled. All the employees were busy cleaning, but never saw a smile. No one said anything to us. We were traveling light, and I had shorts and a tee shirt and shorts on So I was not dressed as well as others at the hotel. Maybe I didn't look like I belonged there. Great patio with games just outside.”