Find 3 Star Hotels in Northern Arizona, AZ from $89

"My lower rate is base on Hot Tub area - strong smell pee. My kids needs to close their noses. Later you use to smell it. FD staff nice and friendly. Absolutely horrible, unprofessional two older Latino men in restaurant next to FD area. Unpleasant welcome. Sits us after check documentation about service dog. Table was sticky, I asked to clean it and older guy throw wet rag at me to clean it myself. First I didn’t get it, I cleaned table and my mind been loading- is it dream or disrespect and unacceptable treatment is a logo for this place . I still been sitting like frozen. Later exactly with the same action he brought a menu on a table. It was last drop for us with 2 kids. We just left. I never ever been treated like that in any place I have been for all my life. They both looked so confident as baron, owners of Grand Canyon as whole. Looked i entered to their house with no permission. If they act like that that means they know, nothing happens even if someone will complain. I am honest I felt more insecure than upset. If that place keep people like that - that means they support that culture. Absolutely horrible, disgusting behavior. If management is not aware ( which I have doubt) they have to be out of that place at all. I see them more as workers in prison. "

"Clean room, food was not good "

"This place is clean, staff are approachable, restaurants are nearby. A must come back place to stay!"

"Overall, this stay was disappointing due to multiple operational and service issues: 1. Parking is charged at $25 per night, which feels unreasonable given the overall experience. 2. Laundry facilities are inconvenient—guests must download an app and preload at least $10. Each wash and dry costs $3, and any remaining balance cannot be refunded. 3. Cellular signal is extremely weak to non-existent. Guests have to rely entirely on the hotel’s WiFi. 4. Housekeeping is only provided every two days, and even then, basic items like toilet paper and tissues were not replenished after running out. 5. The most frustrating issue was with breakfast. Our reservation clearly included breakfast for two, but no vouchers were provided at check-in. The next morning, we were told vouchers were required. When we returned to the front desk, staff initially insisted breakfast was not included. Only after a supervisor intervened and checked a separate record were the vouchers finally issued. This reflects poor internal communication. 6. We also left a $5 tip for housekeeping, but the service was still incomplete—items were not replaced, and the bathroom was not properly cleaned. It is unclear whether this was related to staffing, process issues, or something else, but the outcome was below expectations. Overall, the experience showed a lack of coordination, consistency, and attention to detail."