“The heat did not work-the temp in the room never got above 68 degrees. The drain plug was torn out of the tub. The refrigerator was not plugged in and didn't get cold even after we plugged it in. We found a dead bug in the bed. The furniture and wall paper was worn and stained. On a very busy weekend in Columbus with many major events scheduled, only half the elevators worked resulting in long waits and overcrowded cars. The hotel promised a refund but we have not heard back from them.
We……
“Bathroom conditions had an issue, water pressure to low and shower cubic too small. Towels’ quality is super , good location for attending events at convention center”