“We had a wonderful stay in Varanasi and really appreciated the hospitality. A special mention to Aditya, who was extremely helpful throughout our stay. He took great care of us, was always responsive and supportive, and guided us with useful suggestions for sightseeing and exploring Varanasi. His friendly nature and willingness to help made our stay much more comfortable and enjoyable. We are very grateful for all his support and would definitely recommend this hotel to anyone visiting Varanasi.”
“This hotel is OK if you dont want hot running water on demand in the evenings. If you do, you need to ask the staff to switch on the immersion heater 30 minutes before you want your shower!
On our last morning, there was also no hot running water. Instead, we were presented with a bucket of hot water.
There is AC in the room but this is used to cool the room only and not heat the room. As we were there in winter time, we were very cold!
We booked a premium room which was so small! We asked to……
“Beautiful resort with a serene, spiritual atmosphere. The stunning artwork and presence of Lord Shiva throughout the property were truly the highlight of our stay. The rooms are spacious, thoughtfully designed, and feature large, well-appointed bathrooms with everything you need for a comfortable stay.
The amenities are excellent, and the pool is clean, well-maintained, and perfect for relaxing. The staff are courteous, attentive, making you feel genuinely welcome. Overall, a peaceful and……
“FORMAL COMPLAINT – Misleading Hotel Listing, Unacceptable Hygiene, Guest Safety Concerns and Demand for Full Refund – One Off Assi Ghat, Varanasi (14–16 October)
To
Expedia Customer Relations / Customer Support
Subject: FORMAL COMPLAINT – Misleading Hotel Listing, Unacceptable Hygiene, Guest Safety Concerns and Demand for Full Refund – One Off Assi Ghat, Varanasi (14–16 October)
Dear Expedia Customer Relations Team,
I am writing to lodge a serious formal complaint regarding my fully prepaid……