“From the stunning grounds to the incredible food, Grand Rotana exceeded our expectations!
Special appreciation goes to Guest service
From reservation to When a temporary AC issue occurred in our initial room, staff handled it like a true professional. Rather than having us wait for repairs, he immediately upgraded us to a gorgeous ocean-view suite.
Hotel / Taxi Coordinator exceeded our expectations, ensuring all of our logistical needs and transportation details were handled seamlessly.……
“Bien todo, solo hay que hacer cambios de n la toallas de piscina algunas rotas y muy usadas , las habitaciones la limpieza tiene que ser más profunda y estar atentos de las frutas y cambio de los infusiones y sobre de café alguna vencidas , el trato del personal a uno”