Av. Costera Miguel Alemán 132, Acapulco, GRO, 39690
Explore the area
Popular LocationDiana the Huntress6 min walk
Popular LocationCondesa Beach11 min walk
Popular LocationIcacos Beach18 min walk
AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)32 min drive
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About this area
Acapulco
Located near the beach, Hotel Tortuga Acapulco is in Costera Acapulco, a neighborhood in Acapulco. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Parque Papagayo and Playa Caletilla. Naval History Museum and Barco Palao are also worth visiting.
General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive
Restaurants
Restaurante Chile - 4 min walk
Napoli - 7 min walk
Mr. Lalo's - 7 min walk
Italianni's - 7 min walk
Applebee's - 8 min walk
About this property
Hotel Tortuga Acapulco
3-star Acapulco hotel in Costera Acapulco, near Diana the Huntress
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, valet parking, and conference space.
Hotel Tortuga Acapulco offers 257 accommodations. 20-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Pets allowed for an extra charge of MXN 350 per pet, per night
Welcoming dogs and cats only
1 per room (up to 22 lbs)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Self parking fee: MXN 250 per day
Valet parking fee: MXN 250 per day
Pet fee: MXN 350 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property is also known as
Tortuga Acapulco
Acapulco Tortuga
Acapulco Tortuga Hotel
Tortuga Hotel Acapulco
Hotel Tortuga Acapulco Hotel
Hotel Tortuga Acapulco Acapulco
Hotel Tortuga Acapulco Hotel Acapulco
Frequently asked questions
Yes, this property has an outdoor pool.
Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 350 per pet, per night.
Self parking is available for MXN 250 per day. Valet parking is available for MXN 250 per day.
Check-in begins at 3:00 PM.
Check-out is at noon.
Located in Costera Acapulco, this hotel is 0.3 mi (0.5 km) from Diana the Huntress and 1.7 mi (2.7 km) from Parque Papagayo. Diana Galleries Mall and Playa El Morro are also within 10 minutes.
Yes, Hotel Tortuga Acapulco offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Tortuga Acapulco cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
2.3
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No sirve el aire acondicionado, no sirven los elevadores, los lavabos y la regadera se tapan, todo está viejo y a abandonado, fue la peor decisión que hice, nunca más regreso a este hotel, a la administración no le importa, no te dan solución alguna.
Horible durty place i ordered to stay a couple hours to take shower and change my clothes and i pay all night they give me broken key im running back and force and pay for parking spot horrible place if u want stay longer then hour dont even take
Where to start? There were so many issues with this hotel.
1. There are only 2 elevators for around 300 rooms and only one was "working". When I say "working", I mean it moved up and down but no necessarily to the floor you wanted.
2. The room's A/C barely worked. Acapulco is at least 36 degrees Celsius and the sun would basically bake the room in the afternoon, so you can imagine we did not sleep well at all due to the heat.
3. The TV didn't work and it's old. We didn't go there to watch TV but late at night when we're vegging out in the hotel it would have been nice to watch the news. It was one of those hold boxy TVs and the volume didn't work at all - useless.
4. The room's sink was plugged up for several days. It was gross because that's where we brushed our teeth - so basically we had to look at mouth scum for several hours before the water would disappear.
5. There was no WIFI in the rooms, only in one area - the lobby. There is no where in the lobby to do any work if you had to - no tables for computers and no appropriate chairs.
6. One night there was a rain storm in Acapulco, when we woke up and went downstairs I slipped in a puddle of water. There was no sign indicating that there was water on the floor, so right there there's a safety issue that wasn't properly dealt with. Basically, part of the hotel flooded and because of it's age and poor maintenance the water seeps into the hotel and creates a mess.