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Las Torres Gemelas Acapulco

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Featured Image
On the beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Las Torres Gemelas Acapulco

Las Torres Gemelas Acapulco

3 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationCondesa Beach2 min walk
  • Popular LocationDiana the Huntress11 min walk
  • Popular LocationEl Rollo Acapulco20 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)32 min drive

Choose dates to view prices

About this area

Acapulco

Located in Acapulco, Las Torres Gemelas Acapulco is on the beach. Travelers eager for a bit of culture can stop by Forum de Mundo Imperial, while those wishing to experience the area's natural beauty can explore Condesa Beach and Icacos Beach. Traveling with kids? Consider El Rollo Acapulco and Naval History Museum. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.
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Popular Location

What's nearby

  • Condesa Beach - 2 min walk
  • Acapulco Golf Club - 10 min walk
  • Diana the Huntress - 11 min walk
  • Acapulco Convention Center - 17 min walk
  • El Rollo Acapulco - 20 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • VistaMar — 1 min walk
  • Snack Bar La Cabana — 1 min walk
  • Barbarroja — 5 min walk
  • Tacos & Beer — 7 min walk
  • El Jaguar — 8 min walk

About this property

Las Torres Gemelas Acapulco

3-star hotel on the beach, near Diana the Huntress
Spend the day playing on the beach then return to dine at one of Las Torres Gemelas Acapulco's 2 restaurants. All 600 individually decorated rooms feature free WiFi and minibars. In addition to kitchenettes with dishwashers, guests will find plasma TVs with cable channels and balconies.
Las Torres Gemelas Acapulco offers 600 air-conditioned accommodations with minibars and complimentary toiletries. Rooms open to balconies. Each accommodation is individually decorated. Accommodations at this 3-star hotel have kitchenettes with cookware/dishes/utensils and dishwashers. Bathrooms include showers.

This Acapulco hotel provides complimentary wireless Internet access. 32-inch plasma televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 100 per day)

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–11:00 AM: MXN 160-180 for adults and MXN 99-120 for children
  • 2 restaurants

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Kitchenette
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Mini-fridge
  • Minibar

Outdoor space

  • Balcony

More

  • Individually decorated
  • Iron/ironing board (on request)
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - 4:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 160 and MXN 180 for adults, MXN 99 and MXN 120 for children (approximately)
  • Valet parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Las Torres Gemelas
Las Torres Gemelas Acapulco
Las Torres Gemelas Hotel
Las Torres Gemelas Hotel Acapulco
Las Torres Gemelas Acapulco Hotel
Las Torres Gemelas Acapulco Hotel
Las Torres Gemelas Acapulco Acapulco
Las Torres Gemelas Acapulco Hotel Acapulco

Frequently asked questions

3.4
Rating 5 - Excellent. 197 out of 902 reviews
5 - Excellent 22%
Rating 4 - Good. 298 out of 902 reviews
4 - Good 33%
Rating 3 - Okay. 194 out of 902 reviews
3 - Okay 22%
Rating 2 - Poor. 120 out of 902 reviews
2 - Poor 13%
Rating 1 - Terrible. 93 out of 902 reviews
1 - Terrible 10%

3.7/5

Cleanliness

3.5/5

Staff & service

3.6/5

Amenities

3.1/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with group
No microwave. No plates, no utensils, no glass, no coffee mug, a/c leaking water inside the living room. No safety deposit box inside the room.
Stayed 8 nights in May 2021

5/5 Excellent

Stayed 1 night in May 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I loved the views I hated no wifi and horrible customer service....
Stayed 3 nights in May 2021

3/5 Okay

Stayed 3 nights in Apr 2021