- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony needs to be more child safety but the overall condition is pretty good
Stayed 3 nights in Jul 2020
Photo gallery
Guest reviews
740 reviews
Guests rated this property 3.6/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air Conditioning
Restaurant
Kitchen
Gym
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
Costera Miguel Aleman 93, Acapulco, GRO
Explore the area
Condesa Beach2 min walk
Diana the Huntress11 min walk
Acapulco Convention Center17 min walk
Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)32 min drive
Choose dates to view prices
Ocean view suite
Photos of Ocean view suite
Ocean view suite
3.8/5 guest room ratingMore detailsRoom amenities
- 517 sq ft
- Partial ocean view
- Sleeps 4
- 1 Double Bed and 1 Twin Bed OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
1 Double Bed and 1 Twin Bed or 1 King Bed
517-sq-foot individually decorated room, balcony with partial ocean views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchenette with stovetop, dishwasher, and cookware/dishware
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Phone and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Acapulco
Located in Acapulco, Las Torres Gemelas Acapulco is on the beach. Diana the Huntress and Zocalo are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Icacos Beach. Traveling with kids? Consider El Rollo Acapulco and Barco Palao. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.
Visit our Acapulco travel guideWhat's nearby
- Icacos Beach - 2 min walk
- Condesa Beach - 2 min walk
- Diana the Huntress - 11 min walk
- Acapulco Convention Center - 17 min walk
- El Rollo Acapulco - 20 min walk
Getting around
- General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive
Restaurants
- VistaMar — 1 min walk
- Snack Bar La Cabana — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking: MXN 100 per day
Food and drink
- Full breakfast available for a fee weekends 7:00 AM–11:00 AM: MXN 160-180 for adults and MXN 99-120 for children
- 2 restaurants
Things to do
- Children's pool
- Fitness center
- Outdoor pool
- Shopping
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Grocery/convenience store
- Kitchenette
- Laundry facilities
- Outdoor pool
Conveniences
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
- Reception hall
- Vending machine
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Tour/ticket assistance
Languages spoken
- English
- French
- Spanish
Business services
- Computer station
- Meeting rooms
Outdoors
- Beachfront location
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Double sofa bed
- Pillow-top mattress
Bathroom
- Free toiletries
- Hair dryer (on request)
Entertainment
- Cable channels
- TV
Food and drink
- Cookware/dishes/utensils
- Dishwasher
- Kitchenette
- Minibar
- Stovetop
Outdoor space
- Balcony
More
- Individually decorated
- Iron/ironing board (on request)
- Phone
Policies
Check-in
Check-in from 3:00 PM - 4:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between MXN 160 and MXN 180 for adults, MXN 99 and MXN 120 for children (approximately)
- Valet parking fee: MXN 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Each guestroom is kept vacant for a minimum of 48 hours between bookings
We should mention
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Las Torres Gemelas
Las Torres Gemelas Acapulco
Las Torres Gemelas Hotel
Las Torres Gemelas Hotel Acapulco
Las Torres Gemelas Acapulco Hotel
Las Torres Gemelas Acapulco Hotel
Las Torres Gemelas Acapulco Acapulco
Las Torres Gemelas Acapulco Hotel Acapulco
Frequently asked questions
Guest reviews
3.6
Cleanliness
3.4
Service and Staff
3.6
Amenities
3.1
Property condition
- Liked: Cleanliness, property conditions & facilities, room comfort
hey have to improve somethings
It is an amazing great hotel)) one of the best where i have stayed) awesome room)) just 3 things i didnt like about this hotel, first, the bell boys dont open the door of ur car when u arrive :( second the restaurant has a great food except chilaquiles and the tables and chairs are made by plastic :(, the third thing i didnt like their beach its always closed :( buy they have amazing rooms)) very clean rooms)) it has a great location)) and its next to fiesta americana hotel)) fiesta americana for me has the best beach ( its free) because other beaches are dangerous to swim but at fiesta americana beach its not dangerous)
Stayed 3 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area a bit outdated. Needs a little sprucing up.
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service
The Gym was installed in the laundry... The restaurant served only breakfast The room are ok with beautyfull ocean view and the staff is friendly
Stayed 3 nights in Feb 2020