“We stayed just one night on the way to Phoenix. Hotel is older but well maintained. Like that it had laminent flooring and not carpet. Breakfast was delicious - eggs, bacon, pancakes, potatoes, cereal, toast, bagels, etc. Plus coffee, hot chocolate and juices! Pool was clean and clear. No complaints.”
“The check-in experience was a bit troublesome. I arrived late at night, the front desk assigned me the wrong room, which required me to go back and forth to update my key card. After I was unable to open the door again, a staff member accompanied me upstairs and opened the room and then we found this one was already occupied. I hope this didn’t alarm the guest inside. The room I was finally assigned had stained sheet.
Other than these issues, everything else was fine. I hope the hotel can……
“The property and pool were very clean, but the cabin we stayed in was pretty gross. There were crumbs and hair in the drawers in the kitchen, toothpaste smeared on the cabinet in the bathroom, the shower drain clogged and did not drain. There was dirt all over the place had not been cleaned very well in a long time. The light switches were very dirty, and even the refrigerator and freezer had crumbs in them and had not been cleaned out. When I complained about it, the manager cleaned out the……