Alajuela Province Vacations & Trips from $572

Breakfast was great , view was great The only issue was the hot tub and pool were not heated Also some noise issues at night from others staying

The garden suite was wonderful as was the entire property. So unique, peaceful and an excellent viewing of the stars from the lookout site. But what stood out though was the fantastic service from Paulo, Johnny and Luis and everyone else, who treated us as if we were the most important people in the world. This is truly an unforgettable space and team!

Amazing place and Andrea was the perfect host!

My stay at RUI Palace Costa Rica was average overall. The property is clearly outdated and in need of a major remodel. Rooms and common areas feel worn and do not reflect the standards expected from a “Palace” resort. The food was below average, with inconsistent quality. Access to the specialty restaurants required waiting in long lines (first come first serve only). There are no reservation system —guests should not have to spend vacation time standing in line. While the staff were courteous and friendly, they often provided incorrect or conflicting information regarding access of other RUI restaurants and resort policies, which caused confusion throughout our stay. Overall, this resort did not meet expectations. Without significant renovations, improved food quality, and a better restaurant reservation system, I would not recommend RUI Palace Costa Rica.

The property was nice for a large family to stay. It fit our entire family which was nice but it’s not shiny new. Road noise at night is obnoxious but we were near the front. The photos make it look perfect but it’s not. The area around is kinda sketchy but it is Jaco Beach. The hotel is walking distance to the beach and the main strip. The staff was the best part of the property. They were super friendly and the activities director was amazing. I would stay at this property again given the cost we paid vs other name brand hotels / properties. Overall I enjoyed our stay but it was because of the people that worked there.