Best Resorts in Albany

"The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff."

"Breakfast was great! The pool was"

"The hallways smelled of either urine or marijuanas. The phone in our room rang twice early in the morning and woke us up. The hotel has a pre-check in but once you get into the hotel you have to check in all over again. In the morning after breakfast my card had been deactivated and I couldn’t get into my room. When I brought my complaints up to the front the person there didn’t seem to even care and almost made me seem like it was my fault that stuff happened. "

"was not in bar, did not shop"

"Room wasn’t the cleanest. There was an open can of alcohol behind the TV. The hotel in general is one of the nicest hotels I’ve stayed in. Really enjoyed the stay and would definitely stay again "

"We were there just for a place to sleep. Everything seemed good to go. The bed was comfortable and the breakfast was good. Was going to arrive later so I called the front desk and spoke to Rosie, she was awesome on the phone and at check-in. Hope I spelled her name correctly. "

"Was placed under the laundry room and kept me up at night. Smelled weed by staff desk. "

"Staff at the desk was very hard to understand. "

"Very nice place we stayed a week and was taken very good care of"