The staff at this hotel are top notch! From the time we checked in, until the time we checked out, everyone was friendly and helpful. The room decor is fun. The bed was not very comfortable (hard), nor were the pillows (very squishy and flat) or towels (scratchy). The staff were helpful in providing additional pillows and towels. We purchased breakfast at The Dime (in-hotel restaurant) when we made our reservation. The meal was not very good and we'd wished we'd gone elsewhere. Additionally, we ordered two drinks from the bar. Apparently, the bar is not staffed for weekend breakfasts, so our server had to run around to make the drinks himself, resulting in them being delivered about 20-30 minutes later, and right as we were finishing our food. This is unfair to guests and the restaurant wait staff (since our server needed to make drinks, other servers needed to jump in to help with ordering food items).
