“The hotel was clean and our stay was good. The only issue I had was that I made the reservation for a room with 2 queen beds, which it said slept 4 people. I put on the original reservation that there would be 3 adults, but another person decided to stay with us, which made 4 adults. When I checked in, the person at the desk said she would have to charge for the extra person, which turned out to be a little over $12. I was unaware that they charged per person. I thought the room charge that……
“Absolutely loved each and every employee we interacted with. They were all so welcoming and so sweet. The room was perfect for our family. The amenities worked for us perfectly. We had no issues with parking or rooms. The breakfast was delicious! The sweet lady that passes out different foods is the best! My children loved her and the front desk people. Everyone really was so kind to us. They answered any and all questions we had and made the whole stay smooth and easy. 100/100!”
“My 9 DAY STAY with the children paid in full ~ due to having to be out of my home while all flooring is being replaced.
The pool had NO AIR WHATSOEVER!! I requested help multiple times and was told a part was on order!! Had to open exterior door to try and even breathe while kids played. Not even one open window with 100+ outside temp.
Housekeeping was a 100% JOKE!! They not only didn't change bedding but when I placed placard on bed that asks for fresh linens I was told they weren't a HIGH……