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"I was pleasantly surprised at the cleanliness and newness feel of the guest rooms. The outside definitely is not fitting of what you find inside and within the resort. The only problem I had was with guest laundry. One of the two washers available were broken. The laundry is located outside of the resort. I made a few attempts to get help from the desk. There was some frustration with getting help for this issue, felt like they couldn't be bothered with it. They did however replace my detergent. I would stay again, and recommend to family and friends. We were visiting Universal Studios with family."

"Very close to Universal Studios. Offers free shuttle service to Universal that was fast and easy. Parking 42.00, Breakfast buffet 29.95 with a lot of options. King with sofa bed- sofa bed is rock hard and couldn't use. King bed was soft and comfy. Shower had amazing pressure and optional body wand. Pool and hot tub was great to use after walking all day at universal. Liked the hotel so much we stayed an extra night."

"Clean quiet and felt very safe"

"Clean, easy to get around, safe, and things to do were so close to the hotel. The only issue is our neighbor was blasting music at 9 in the morning and it went on for hours. "

"Nice location"

"We really enjoyed being welcomed by Jennifer at checkin. Our view of the hills is very scenic. Love the chocolates too!"

"It was so nice"

"Great Stay thanks very much!"

"It was good no parking though"